Server - Bubba Gump - Biloxi, United States - Golden Nugget Hotels & Casinos

Description

Overview:

Server

A Server is responsible for maintaining a proper dining experience, delivering items, fulfilling customer needs, offering desserts and drinks, removing courses, replenishing utensils, refilling glasses.

• Exhibit is conducted in accordance with all Gaming Commission Regulations, Federal and State laws and regulations, and Golden Nugget and departmental policies and procedures.
• Consistently deliver positive, courteous, and professional guest service in all interactions with guests, visitors, vendors and fellow employees
• Performing cleaning tasks as needed or directed by supervisor. Assist in ensuring cleanliness of the dining room during service.
• Observe guests and ensure their satisfaction with the food and service.
• Promptly respond to guest with any additional request.
• Maintaining proper dining experience, delivering items, fulfilling customer needs, offering desserts and drinks, removing courses, replenishing utensils, refilling glasses.
• Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate management of concerns and observations.
• Ensure prompt and discrete notification to senior management and/or the Ethics Hotline of any observation of illegal acts and/or internal ethics violations.

Perform other duties as assigned by your supervisor or manager

• Strong communication skills
• Appropriate professional appearance and demeanor
• Must be available for various shifts including early morning, late nights, double shifts, occasional triple shifts, occasional split shifts, weekends, holidays, and long hours
• Understanding of basic room diagrams for station setups and seating charts for guests
• Ability to read and comprehend simple instructions, short correspondence and memos
• Ability to effectively present information in one-on-one and small group environments to customers, clients, and or employees of organizations that we serve
• 1 year prior food service experience required, preferably in Banquets

What we offer you:

• Multiple benefit plans to suit your needs
• Paid Time Off
• 401K
• Opportunities for advancement
• Positive and respectful work environment where diversity is valued
• Generous employee discounts on dining, retail, amusements and hotels
• Community volunteer opportunities

Disclaimer: The above information is intended as a high-level overview of the responsibilities and qualifications for the position and does not represent the full job description which will include all responsibilities, skills, duties, requirements, and working conditions associated with the job. For more information or to see the full job description, contact the Human Resources department at the location in which you are applying.