Executive Desktop Specialist - Dallas, United States - BravoTECH

Description

Job Description

Executive Desktop Support

Please


NOTE:

The main reason our consultants love it at this company (even with the onsite requirement) is they are given opportunities to learn new skills and really grow in their career.

It's not for everybody – but for those wanting work stability and career growth – it's perfect.

Person MUST sit in office, 5 days, which is Downtown Dallas / Fountain Place Building

Parking is company paid.

This is long-term contract (great job stability)

Great environment/growing team with lots of opps for growth

IT Executive Support Specialist

Looking for an IT Support Specialist that has the normal background plus Executive Support experience.

Person must be a rockstar with excellent people skills White/glove or executive experience desired

This Desktop Support Tech must have excellent communication, patience, and eagerness to follow issues through to completion

Will be interfacing with executive team as well as corporate HR and finance teams, along with limited other departments housed in the Dallas HQ.

Excellent, clear communicator
Customer-centric attitude and willingness to resolve issues cradle-to-grave
Experience with high-priority, VIP-heavy support environment; prioritization; patience
Experience with both common Windows and MacOS platforms
Basic to intermediate knowledge of TCP/IP, Windows, and MacOS networking stacks
Office 365 support experience
Windows/MacOS/mobile printer support experience
On-boarding/Off-boarding users experience, including focus on positive first IT interaction for new hires
Conference room technology support – screen sharing, videoconferencing, telephony
Remote troubleshooting and issue escalation
Local technology stock management – ensuring equipment is on hand, shipping nationally when required

A plus:
Experience with AD integration of Windows and MacOS as well as Azure AD

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