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    Human Resources Generalist - Houston, United States - Metro One LPSG

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    Description

    About Our Company

    Metro One LPSG is a prominent organization in the U.S. that specializes in providing top-notch security and loss prevention services to nationwide clients. We are a rapidly expanding company that is revolutionizing the contract security sector, seeking individuals who are talented, committed, and dedicated to join us in fulfilling our mission. Our work environment is dynamic, focusing on delivering exceptional service to our clients and providing a superior employee experience for our numerous security and LP officers.

    Job Summary

    We are looking for a proactive and detail-oriented individual to fill the role of HR Generalist- People Specialist within our team. This position plays a critical role in ensuring a seamless onboarding process for new hires, optimizing employee placement to meet operational requirements. The ideal candidate should possess strong organizational skills, excellent communication abilities, and a collaborative mindset to effectively partner with both Operations and Talent departments.

    Requirements:

    • Previous background in Human Resources, Talent Acquisition, Workforce, or Account Management support positions.
    • Proficient in managing schedules and coordinating processes in a fast-paced setting.
    • Experience with CRM, ATS, Time, or Scheduling technologies to enhance performance and engagement of new hires.
    • Exceptional attention to detail and adept at multitasking.
    • Strong interpersonal skills and ability to work collaboratively across teams.
    • Adaptability to changing priorities and willingness to collaborate with various stakeholders to achieve organizational objectives.

    Skills and Duties:

    1. Cross-Functional Collaboration:
    • Collaborate closely with Operations and Talent teams to evaluate staffing needs and ensure effective employee placement to meet operational demands.
    • Act as a liaison between departments to convey scheduling requirements and align them with organizational goals.
    • Analyze call-off patterns to identify critical talent gaps and needs per market and account.
    • Use data insights to shape hiring and placement strategies, enhancing decision-making processes.
    1. New Hire Scheduling, Onboarding, and Retention:
    • Manage schedules and logistics for new hires, ensuring a smooth and welcoming onboarding experience.
    • Work with Operations Site leaders to establish communication channels with new hires.
    • Regularly engage with security personnel to monitor shift availability changes, aiming to retain and maximize workforce capacity.
    • Collaborate with the Talent team on crafting retention strategies to nurture a positive workplace culture and boost employee satisfaction.
    • Offer continuous support to new hires for a seamless integration into the organization.
    • Conduct regular site visits to ensure employee and client contentment, address people-related needs, and implement strategic initiatives to enhance productivity, performance, and retention.
    1. Administrative Support:
    • Provide administrative assistance for scheduling and coordination tasks, such as managing calendars, organizing meetings, and maintaining precise records.
    • Assist in generating reports and examining data related to employee placement and retention endeavors.
    • Coordinate with security personnel and site leadership to oversee timeclock, payroll, Time off requests, call off management, and internal technology systems data accuracy.
    1. Continuous Improvement:
    • Identify areas for process enhancement and efficiency in employee onboarding, placement, and scheduling procedures.
    • Actively contribute suggestions and ideas to improve the overall employee experience and drive organizational triumph.
    1. Additional Responsibilities:
    • Execute any additional tasks as delegated by management, showcasing flexibility and eagerness to contribute to the team and organization's overall triumph.

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