Manager, Warehouse, Road Transport US - Lancaster - DSV A/S

Description

DSV - Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at
Location: Lancaster, TX
Division: Road Transport US
Job Posting Title: Manager, Warehouse, Road Transport US
Time Type: Full Time
Summary
The DSV Road Transport Manager, Warehouse role is responsible for overseeing daily cross-dock operations, ensuring the safe, efficient, and timely movement of freight from inbound to outbound transportation with minimal dwell time. This position manages dock staffing, productivity, safety, and cost control while partnering closely with transportation and operations teams to meet service commitments. The role drives operational efficiency, service reliability, and continuous improvement in a fast-paced, time-sensitive environment.
Duties & Responsibilities

• Schedule and manage warehouse personnel to ensure adequate staffing for inbound and outbound dock activity across all shifts.
• Direct daily warehouse operations, including unloading, sorting, staging, re-handling, and outbound loading of freight.
• Ensure freight is processed accurately and moved through the facility in accordance with service-level and dwell-time targets.
• Monitor labor utilization and productivity; generate and analyze reports to manage labor hours, throughput, and performance against budget.
• Use operational and financial data to control costs, improve dock efficiency, and optimize freight flow.
• Drive profitable growth by improving dock velocity, reducing handling errors, minimizing re-work, and improving service reliability.
• Oversee key operational metrics such as damage rates, miss-loads, late departures, freight exceptions, and dock congestion.
• Coordinate closely with transportation, dispatch, linehaul, and customer service teams to ensure seamless freight movement.
• Maintain dock equipment through preventive maintenance and timely repairs to ensure safe and efficient operation.
• Implement and enforce safety programs in compliance with OSHA and company safety standards.
• Ensure a clean, organized, and safe dock environment.
• Lead, coach, and develop warehouse employees, including hiring, onboarding, training, and performance management.
• Establish and monitor operational KPIs to identify trends, risks, and opportunities for improvement.
• Apply data-driven and root-cause analysis approaches to improve processes and operational outcomes.
• Perform other duties as assigned to support operational and organizational goals.

Qualifications & Work Experience

• Minimum of 5 years of experience in transportation, logistics, warehouse, or terminal operations, with supervisory or managerial experience preferred.
• Prior experience managing high-volume, time-sensitive warehouse operations strongly preferred.
• Experience working in a multi-shift operational environment.

Skills & Competencies

• Strong leadership and people-management skills with the ability to motivate and hold teams accountable.
• Solid understanding of cross-dock, warehouse, and transportation operations.
• Results-driven with strong problem-solving, analytical, and decision-making abilities.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong written and verbal communication skills.
• Proficient in Microsoft Office (Excel, Outlook, Word); experience with warehouse or transportation management systems preferred.
• Strong focus on safety, compliance, and continuous improvement.

Physical Demands
This role requires frequent presence on the dock floor and involves regular standing and walking. Occasional lifting, bending, reaching, stooping, or climbing may be required. The employee regularly uses hands to operate equipment, computers, and communication devices. Vision requirements include close, distance, and peripheral vision. Work hours may vary based on operational needs and may include nights, weekends, or staggered shifts.
Work Environment
The work environment is primarily a warehouse and cross-dock setting with moderate noise levels and exposure to moving equipment. The conditions described are representative of those encountered while performing the essential functions of the role. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.
For this position, the expected base pay range is $77,500 - $97,000 annually. Actual compensation will be determined based on job-related factors, including relevant experience, skills, education or certifications, and geographic location, consistent with applicable laws and company policy.
DSV offers a comprehensive benefits program designed to support the health and well-being of employees and their families. Benefits include medical, prescription, dental, vision, and life insurance, as well as flexible spending accounts (FSAs), health savings accounts (HSAs) (for eligible plans), and short- and long-term disability coverage.
Employees also have access to wellness resources, Employee Assistance Program (EAP) services, and other support benefits. Financial benefits include participation in the DSV 401(k) plan, which provides company matching contributions of up to 5%.
To support work-life balance, DSV offers various paid time off programs and paid company holidays. Specific PTO and leave programs may vary by location and division in accordance with state or local laws.
DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.
DSV - Global transport and logistics
Working at DSV means playing in a different league.
As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements.
With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.
At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be.
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Manager, Warehouse, Road Transport US