Assistant Clinical Services Director - Fayetteville, United States - Clear Creek Memory Care

Description

Supervisory Responsibility:
Supervise the resident care team of the community that includes the following positions:

Care Assistants


REPORTS TO :
Clinical Services Director


Essential Functions:
The following duties are normal for this position. These are not exclusive or all-inclusive. Other duties may be required and assigned.

Work Duties

• Assesses resident needs, and provides necessary nursing care as per resident's care plan.
• Manage CNAs and Resident Assistants by carrying out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees; planning, assigning, and directing work; appraising performance, addressing complaints and resolving problems, possess the authority to hire and terminate employment with accordance of HR established policy and process.
• Participate in Pathways of Purpose philosophy, knowledge of the program, and functional engagement during workday.
• Ensures that resident rights are maintained.
• Administers prescribed medications and treatments in accordance with approved nursing techniques and per physician orders.
• Documents nursing history and physical assessment for assigned patients upon admission;
• Handles resident, family, or physician complaints/concerns, referring issues to CSD as necessary.
• Respects advance directives and assists residents to a dignified death; and provides emotional and spiritual support to family and other staff as needed.
• Responds to life threatening situations based upon nursing standards, policies, procedures, and protocol.
• Participates in department and/or unit performance improvement activities.
• Attends in-service training programs for department specific and other relevant programs, i.e., safety, infection control, orientation, etc., as scheduled.
• Is aware of and carries out general community and specific departmental safety policies; always reports hazards/safety issues promptly.
• Is aware of and practices principles of infection control; reports infection control issues promptly.
• Other duties as assigned

Supervision/Leadership

• Provide high performance leadership and management of team to support the achievement of community and corporate performance goals. Observe and effectively manage the culture of the team
• Create an environment for team members that honors, respects and values individual opinions and suggestions; demonstrate fair treatment and ethical business practices; support development and reward achievement
• Communicate performance standards to team; observe, measure and evaluate performance to ensure standards are achieved; conduct regular performance observation, assessment and discussion with team members
• Communicate information that supports team and company performance and communicate reasons for decisions
• Ensure quality recruiting, hiring, development and retention practices that support company procedures and standards
• Administer compensation, rewards and recognition that support individual and team performance toward achieving shared goals
• Perform various related essential duties as required by the vice president or by the Anthem home office

Teamwork and Communication

• Participate in team activities, meetings and practices
• Actively build productive relationships with others
• Practice "conversations for action" to understand and meet internal and external customer conditions of satisfaction This includes but is not limited to:
• Identifying key customers and department interdependencies and setting up regular conversations that build strong partnerships and actions toward a shared outcome
• Conducting regular meetings with team members, colleagues and customers that address actions, concerns, possibilities and planning
• Display ability and willingness to contribute to team by communicating effectively and consistently; follows team rules and procedures; participates in team decision making and problem solving; and offers new ideas and suggestions to maximize team performance
• Engage in conversation to understand the conditions of satisfaction of job duties:
• Identify shared understanding of desired outcomes
• Initiate regular conversation to ensure outcomes are met

General and Organizational

Requirements

• Display behavior that supports the Anthem mission, vision, values and policies
• Consistently perform position responsibilities in a professional and ethical manner
• Build knowledge and remain current on information, results and/or news related to the clients' business that may impact revenue generation, quality of care or the business and professional relationship with the client
• Pursue job-related professional development
• Monitor own work performance and adjust; seek help as needed to fulfill job duties
• Understand and follows company and department policies and procedures
• Understand and adhere to all laws governing team member and resident rights
• Protect confidential information of team members, residents and vendors
• Conduct work tasks safely and according to the community safety program

Show eagerness and flexibility completing other duties as assigned.


Job Type:
Full-time


Pay:
$55, $65,000.00 per year

Benefits:

401(k)

Dental insurance

Employee assistance program

Health insurance

Health savings account

Life insurance

Paid time off

Referral program

Vision insurance


Healthcare setting:
Assisted living facility


Medical specialties:
Geriatrics

Schedule:

10 hour shift

8 hour shift

Monday to Friday


Experience:
Memory Care: 3 years (Preferred)


License/Certification:
RN License in Arkansas (Required)


Ability to Commute:
Fayetteville, AR Required)


Work Location:
In person

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