Passport Specialist, - Washington, United States - U.S. Coast Guard

Description

This position is located in Department of Homeland Security (DHS), United States Coast Guard (USCG), Deputy Commandant for Operations (CG-DCO), Director/Deputy Director Internal Affairs and Foreign Policy, Office of Regional Affairs (CG-DCO-I-1), in Washington, DC.

$99,200 - $128,956/year

This position is located in Department of Homeland Security (DHS), United States Coast Guard (USCG), Deputy Commandant for Operations (CG-DCO), Director/Deputy Director Internal Affairs and Foreign Policy, Office of Regional Affairs (CG-DCO-I-1), in Washington, DC.

Salary

$99,200 - $128,956/year
Conditions of Employment

U.S. Citizenship is required.
Males born after 12/31/1959 must be registered for Selective Service.
This position requires a Secret clearance.
Be able to maintain a current/ valid State Driver's License.
All qualification requirements must be met by the closing date of the announcement. This includes Time-In-Grade requirements for current status employees applying through merit promotion procedures. Status applicants applying for a promotion must have 52 weeks of service at the next lower grade.
Qualifications

Basic Requirement or Individual Occupational Requirements

Education

Undergraduate Education:
Major study any field.

Graduate Education:
Major study law or other fields related to the position to be filled.
OR

Specialized Experience:
GS- 1- You qualify if you possess one year of specialized experience, equivalent to the

GS-11

grade level in the Federal, State, or Local government or equivalent public or private sector experience. Your resume must demonstrate that you meet


ALL

the specialized experience below:
Processing passports, visas, or country clearances; AND
Providing technical guidance on passport and visa requirements; AND
Interpreting and applying federal regulations governing overseas travel; AND
Establishing interagency partnerships and professional relationships; OR
Liaising with other organizations to resolve issues.
National Service Experience (i.e.

, volunteer experience):

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social).

Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

You will receive credit for all qualifying experience, including volunteer experience.

The Office of Personnel management (OPM) must authorize employment offers made to current or former political appointees.

If you are currently, or have been within the last 5 years, a political Schedule A, Schedule, C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.

Duties

As a Passport Specialist, you will serve as manager of the USCG's Passport Application Acceptance Facility Program, with responsibility for analyzing and applying multi-agency policies and regulations, and for the world-wide management and execution of the Special Issuance Passport and Visa Program.

Being a CG civilian makes you a valuable member of the CG team


Typical work assignments include:
Serving as the subject matter expert (SME) point of contact for all passports and visas agency wide.
Receiving, examining, and adjudicating applications for the issuance, amendment, and replacement of passports.
Managing and engaging in the daily execution of business processes and customer service functions to facilitate passport/visa issuance.
Working closely with the Special Issuance Agency to facilitate the dissemination of official, diplomatic, and no-fee
passports for all USCG members.
Making recommendations for the improvement of procedures in order to ensure the most effective and efficient passport/visa program.
Maintaining automated information systems used for the acceptance and processing of USCG passport and visa applications.

Instructing the three-day resident initial certification Passport Application Acceptance Agent (PAM) training, in addition to the web-based annual recertification training and the annual distance Passport Facility Head of Facility training.

Evaluating and revising USCG Passport Program directives and standard operating procedures (SOPs).
Education This position does not have a positive education requirement.

If you are including education on your resume, report only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S.

Department of Education. See Required Documents section for detail.


FOREIGN EDUCATION:

Education completed in foreign colleges or universities may be used to meet Federal qualification requirements if you can show that your foreign education is comparable to education received in accredited educational institutions in the United States.

It is your responsibility to provide such evidence with your application. See Recognition of Foreign Qualifications click here Other Information

Applicants will be required to complete questions contained on the Declaration for Federal Employment (OF-306) at the time a tentative job offer is made.

Certain responses on the form could pose a problem with suitability for employment determinations.

If you receive a conditional offer of employment for this position, you will be required to complete/make updates to the OF-306 and to sign and certify the accuracy of all information in your application, prior to entry on duty.

False statements on any part of the application may result in withdrawal of offer of employment, dismissal after beginning work, or imprisonment.

DHS uses e-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States.

Learn more about e-Verify, including your rights and responsibilities at click here
Recruitment incentives may be authorized.

All Federal employees are required to have Federal salary payments made by direct deposit.

The Department of Homeland Security encourages persons with disabilities to apply, to include persons with intellectual, severe physical or psychiatric disabilities, as defined by 5 CFR § u), and/or Disabled Veterans with a compensable service-connected disability of 30 percent or more as defined by 5 CFR § Veterans , Peace Corps /VISTA volunteers , and persons with disabilities

possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission.

If you are a member of one of these groups, you may not have to compete with the public for federal jobs.

To determine your eligibility for non-competitive appointment and to understand the required documentation, click on the links above or contact the Servicing Human Resources Office listed at the bottom of this announcement.

More than 1 selection may be made from this announcement if additional identical vacancies in the same title, series, grade, and unit occur within 45 days from the date the certificate was issued.

If you need a reasonable accommodation for the application and hiring process, please contact Decisions on granting reasonable accommodation will be made on a case-by-case basis.

Visit Reasonable Accommodation
Required Documents

Resume showing relevant work/volunteer experience, education, and training.

Include the start and end dates ( from month/date/year to month/date/year ) and the number of hours per week worked/volunteered.

SF-50 , Notification of Personnel Action (if applicable for Time in Grade and/or Eligibility):
Most recent SF-50 if you are a current or former Federal employee
An SF-50 showing your time-in-grade eligibility must be submitted with your application materials.

If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement.

Award 50's do not provide sufficient information.

Examples of appropriate SF-50's include:
Within grade increases at the highest grade held; Promotions with an effective date more than one year old; or
SF-50's at the highest grade held with an effective date more than one year old.

Veterans' preference documentation (Member Copy 4 of DD-214, Revised October 2013 SF- and VA letter, if applicable


NOTE:
The revised October 2013 SF-15 is the latest copy and all others are not usable. Please seeFeds Hire Vets for detail.
Veterans claiming 5 point veterans' preference must submit legible Member 4 Copy DD214(s) indicating Character of Service.

30% Disabled Veterans must submit their Member Copy 4 DD-214(s), which includes Character of Service, and VA Disability Letter with percentage of disability OR documentation of disability determination from a branch of the Armed Forces which reflects a compensable service-connected disability of 30% or more.

Other 10 point Preference Eligibles must submit applicable Member Copy 4 DD-214(s), which includes Character of Service, and provide documentation of 10 point preference described on the back of the SF-15.

Ifyou are a current active duty military member who does not have a DD214 and is claiming eligibility under the Veterans Opportunity to Work (VOW) Act, you must submit certification from the Armed Forces indicating you will be discharged/released under honorable conditions from active duty within 120 days from the date you submit your certification as part of your application for this announcement.

See the "How to Apply" section of this announcement for information on specific requirements for VOW certifications.
CTAP/ICTAP documentation, if applicable.
Schedule A documentation, if applicable


Note:
DOJ welcomes and encourages applications from persons with disabilities. Qualified applicants with disabilities may be eligible for special hire, non-competitive appointment under Schedule A eligibility. Please or contact the Selective Placement Program Coordinator at
Military Spouses (if applicable) - You MUST submit verification of the marriage to the service member (i.e., a marriage license or other legal documentation verifying marriage)


AND:
(1) a copy of your spouse's active military orders; OR (2) verification of your spouse's 100% service-connected disability (VA Letter and/or DD-214); OR (3) verification of the service member's death while on active duty (DD-1300/Death Certificate). You are not eligible if you were not married to the veteran at the time of death or have since remarried.
Interchange Agreement with

Other Merit Systems Eligible:
Documentation of eligibility as listed in each individual interchange agreement.

Other noncompetitive or special appointing authorities (e.g., Peace Corps, VISTA, Public Land Corp, Military Spouse, VRA, 30% Disabled Veterans, Certain Former Overseas Employees, Foreign Service, etc.) must provide substantiating documentation as required.

Any other supporting documentation required for verification as described in the announcement.

Political Appointees:
OPM must authorize employment offers for former or current Political Appointees.

If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C or Non-Career SES employee in the Executive Branch, you must disclose this information.

If applying on-line poses a hardship to any applicant, please contact us at the telephone number listed on this announcement.

Applicants MUST CONTACT US PRIOR TO THE CLOSING DATE to speak to someone who can provide assistance for on-line submission.

Requests for extensions will not be granted.

Prior to selection, the candidate may be required to provide an original copy of any supporting/ validating documentation as well as other documentation to verify eligibility.

Failure to provide the required documentation by the closing date of this announcement will result in elimination of further consideration for this position.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

Complete applications for this vacancy must be received on-line by 11:59 p.m ET on the closing date of the announcement.

To begin your online application, click the Apply Online button and follow the prompts to register or sign in to USAJOBS, take the online questionnaire and submit the required documents to provide proof of eligibility and qualifications.

See Required Documents section for more detail regarding a complete application package.

High self assessment in the vacancy questions that is not supported by information in your resume and/or supporting documents may impact you or eliminate you from consideration.

If applying on-line poses a hardship to you, the Help Desk listed on the announcement will provide assistance to ensure that applications are submitted on-line by the closing date.

You must contact the Help Desk prior to the closing date of this announcement to receive assistance.


Hours of operation:
Monday through Friday, 7:00 a.m. to 7:00 p.m. ET, excluding Federal holidays.
Benefits

A career with the U.S. government provides employees with a comprehensive benefits package.

As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.

Learn more about federal benefits .
DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(K)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays


Other benefits may include:
flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and development opportunities. For more information, go to the DHS Careers website and select "Benefits".

Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability rating of 30 percent or more.

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent.

Contact the hiring agency for more information on the specific benefits offered.
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