Performance and Business Insights Manager, Customer Support - Scottsdale, AZ

Only for registered members Scottsdale, AZ, United States

1 month ago

Default job background
+

Job summary

We are TikTok's USDS Customer Support team dedicated to delivering industry-leading support for our users and creators while safeguarding the U.S. user experience.

As a Performance and Business Insights Manager you will lead manage a team of insights analysts driving operational excellence empowering world-class customer service teams.

+

Benefits

+
    Lorem ipsum dolor sit amet
    , consectetur adipiscing elit. Nullam tempor vestibulum ex, eget consequat quam pellentesque vel. Etiam congue sed elit nec elementum. Morbi diam metus, rutrum id eleifend ac, porta in lectus. Sed scelerisque a augue et ornare.

    Donec lacinia nisi nec odio ultricies imperdiet.
    Morbi a dolor dignissim, tristique enim et, semper lacus. Morbi laoreet sollicitudin justo eget eleifend. Donec felis augue, accumsan in dapibus a, mattis sed ligula.

    Vestibulum at aliquet erat. Curabitur rhoncus urna vitae quam suscipit
    , at pulvinar turpis lacinia. Mauris magna sem, dignissim finibus fermentum ac, placerat at ex. Pellentesque aliquet, lorem pulvinar mollis ornare, orci turpis fermentum urna, non ullamcorper ligula enim a ante. Duis dolor est, consectetur ut sapien lacinia, tempor condimentum purus.
    Get full access

    Access all high-level positions and get the job of your dreams.



Similar jobs

  • Work in company

    Customer Support Representative

    Only for registered members

    FirstSource Title is seeking a Customer Support Representative to serve as the trusted first point of contact for consumers and lenders throughout the title insurance and settlement process. · ...

    Scottsdale, AZ

    1 week ago

  • Work in company

    Customer Support Representative

    Only for registered members

    The Customer Support Representative is an entry-level technical support role responsible for assisting MyCarrier customers with platform navigation and general questions. · Medical · Dental · Vision · Life · LTD/STD, · ...

    Scottsdale, AZ

    1 week ago

  • Work in company

    Customer Support Representative

    Only for registered members

    The Customer Support Representative (CSR) is the primary point of contact for customer service inquiries as the account manager. · ...

    Scottsdale

    6 days ago

  • Work in company

    Customer Support Lead

    Only for registered members

    We're looking for a self-motivated people leader to join our Scottsdale, AZ office. · Own the success of your team: Deliver against productivity and CSAT metrics, · while practicing hands-on leadership by working through escalated and sensitive cases from your team. · ...

    Scottsdale, AZ

    1 month ago

  • Work in company

    Customer Support Trainer

    Only for registered members

    We are seeking a Trainer to join the USDS Trust & Safety Customer Support team. · This role is responsible for delivering high-quality training programs to support the Customer Support organization. · ...

    Scottsdale, AZ

    1 month ago

  • Work in company

    Customer Support Specialist

    Only for registered members

    We are seeking Merchant/Customer Support Representatives to join our Scottsdale-based team in an entry-level opportunity designed as a career launchpad with a strong emphasis on internal promotion and long-term growth. · ...

    Scottsdale, AZ

    2 weeks ago

  • Work in company

    Customer Support Specialist

    Only for registered members

    We're looking for a technically savvy, self-motivated Customer Support Specialist to help build and shape our Support function from the ground up. · This role is critical to delivering an excellent customer experience and will work closely with our Customer Success team to ensure ...

    Scottsdale

    2 weeks ago

  • Work in company

    Customer Support Specialist

    Only for registered members

    The Merchant Support team serves as the frontline support for merchants handling high-volume inbound calls and email inquiries while resolving technical account-related issues. · This role is ideal for candidates who are adaptable communicative eager to learn in a fast-paced envi ...

    Scottsdale

    2 weeks ago

  • Work in company

    Customer Support Specialist

    Only for registered members

    This is an entry-level opportunity designed as a career launchpad, with a strong emphasis on internal promotion and long-term growth. · Handle inbound phone calls and email inquiries from merchantsNavigate and document cases using an internal CRM systemCommunicate clearly and pro ...

    Scottsdale

    2 weeks ago

  • Work in company

    Customer Support Trainer

    Only for registered members

    This new role is responsible for delivering high-quality training programs to support the Customer Support organization. · Deliver instructor-led training for new hires. · Support cross-training efforts across multiple workflows. · ...

    Scottsdale

    1 month ago

  • Work in company

    Customer Support Representative

    Only for registered members

    The Customer Support Representative (CSR) is the primary point of contact for customer service inquiries as the account manager. The CSR's job is to assist the customer in a professional, cordial, and effective manner, · ...

    Scottsdale

    3 weeks ago

  • Work in company

    Customer Support Lead

    Only for registered members

    We are looking for a self-motivated people leader to join our Customer Support Team in Scottsdale, AZ office. · ...

    Scottsdale

    1 month ago

  • Work in company

    Customer Support Specialist

    Only for registered members

    This is a direct-hire, on-site role where most people start in merchant support and grow into other departments like sales, account management, or relationship management. · ...

    Scottsdale

    2 weeks ago

  • Work in company

    Head of Functions, Customer Support

    Only for registered members

    We are looking for a Head of Functions to lead and manage our customer support functions. This role is pivotal in leading and optimizing the core functions that power our customer service operations: Quality Programs, Training, Workforce Management, Tech. Program Management, and ...

    Scottsdale, AZ

    1 month ago

  • Work in company

    Sr Customer Support Management Professional

    Kornferry Honeywell

    As a Sr Customer Support Management Professional you will be responsible for specializing in Fire Station Alerting systems engaging directly with clients providing expert guidance to new users and delivering comprehensive hands-on training. · Serve as the primary in-field liaison ...

    Scottsdale

    18 hours ago

  • Work in company

    Head of Functions, Customer Support

    Only for registered members

    This high-impact leadership role will shape the backbone of our service delivery ensuring consistency scalability and customer-centric performance across all support touch points. · ...

    Scottsdale

    1 month ago

  • Work in company

    Customer Support Representative

    Only for registered members

    We're challenging today to reinvent tomorrow by solving the world's most critical problems for thriving cities, · resilient environments, mission-critical outcomes, · operational advancement, · scientific discovery and cutting-edge manufacturing.This is a full-time work-from-home ...

    Tempe $43,680 - $47,840 (USD)

    1 month ago

  • Work in company

    Customer Support Representative

    Only for registered members

    We are looking for someone who can thrive in a high-volume support environment while keeping quality and care at the center of every interaction. · We offer Medical / Dental / Vision / 401K package that fits your needs · ...

    Tempe Full time

    1 month ago

  • Work in company

    Customer Support Specialist

    Only for registered members

    We're looking for people who are willing to roll up their sleeves and are eager to challenge themselves to grow and learn at a rapid pace. · Create exceptional experiences by building genuine relationships with customers, guiding them through their car-buying or selling journey w ...

    Tempe, AZ

    1 week ago

  • Work in company

    Customer Support Representative

    Only for registered members

    Nimble is a healthtech company on a mission to simplify access understanding and management of healthcare We are starting by building the largest most loved pharmacy business in the world We are a fast-growing technology-first startup driven by perfecting the patient pharmacist e ...

    Tempe, AZ

    1 week ago