International Operations Specialist - Manila

Only for registered members Manila, United States

2 weeks ago

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+ Job summary: We are looking for Customer Service representatives to deliver high-quality assistance and support to beneficiaries.

This role manages assistance cases end-to-end coordinating closely with medical specialists globally.

Responsibilities

  • Serve as first point of contact incoming assistance requests
  • ,
  • Manage cases efficiently accurately according Compass protocols
  • ,
  • Coordinate medical security concierge assistance when required
  • ,
  • Escalate urgent complaint-related cases needed maintain confidentiality professionalism adherence policies Support team operations shift transmissions training new coordinators
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