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Bay Shore

    long-term care coordinator - Bay Shore, United States - Family Service League Inc.

    Family Service League Inc.
    Family Service League Inc. Bay Shore, United States

    2 weeks ago

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    Description

    Job Description

    Job DescriptionEstablished in 1926, Family Service League is a social services agency who provides comprehensive services to individuals, children, and families to improve the quality of their lives at home, in the workplace, and in the community. With more than 60 social service and mental health programs in over 20 locations, Family Service League is committed to serving Long Island's most vulnerable citizens.


    SUMMARY

    The Long-Term Care (LTC) Coordinator will empower, educate, and advocate for residents in all licensed long term care facilities in Suffolk County. The LTC Coordinator will be responsible for mentoring volunteers, visiting uncovered nursing homes, assisted living, adult homes and family type homes.

    We offer a generous benefits package including the following:

    • Health and Dental Insurance
    • Vision Insurance
    • Flexible Spending Account (FSA)
    • Retirement Savings Plan with a 5% employer contribution
    • Life and AD&D Insurance
    • Generous PTO (paid time off)
    • Up to 11 paid Holidays
    • Paid Sick Leave
    • Student Tuition Remission Program
    • Employee Assistance Program (EAP)
    • Company paid Short-Term and Long-Term Disability
    • Employee Discounts and more

    RESPONSIBILITIES

    • The LTC Coordinator will make weekly visits to facilities that do not have an Ombudsman assigned to it to ensure residents have access to an Ombudsman.
    • Travel to various long-term care facility locations throughout Suffolk County to provide coverage and mentor Ombudsman volunteers.
    • Escalate to Program Coordinator of critical issues and lack of resolution to complaints.
    • The LTC Coordinator will assist residents and family members to develop councils.
    • Accurately complete all reports and documentation required by the program and submit them by the required deadline.
    • Attend staff meetings, in-service training, and program training.
    • Participates with the certification training of new Ombudsman volunteers.
    • The LTC Coordinator will assure compliance with Family Service League policies, standards and regulatory requirements including the Office of the State Long Term Care Ombudsman and New York State Department of Health.
    • Interacts effectively with service provider agencies, advocacy organizations and regulatory agencies.
    • Provides resources and referral information to residents and families and assists them with navigating the long-term care system.
    • Demonstrates cultural competency with communications and complaint resolution.
    • Obtain NYS Ombudsman license/certification.
    • All other duties as assigned.

    QUALIFICATIONS

    Bachelor's degree in human services, social work or related field of study required.

    NYS Ombudsman license/certification required.

    A minimum of 3 years of experience in working with older adult and disabled individuals.

    Strong interpersonal skills and the ability to deal effectively with a diverse range of people required.

    Excellent verbal and written communication skills, as well as presentation skills required.

    Computer proficiency, including Microsoft Office, required.

    Understanding of aging, health care and long-term care issues preferred.

    Valid and clean Driver's License required.

    Ability to work evenings and weekends as needed.


    "Family Service League is committed to the belief that all individuals deserve uncompromising respect. Through our recruitment efforts, we continually strive to attain and maintain a diverse and inclusive workforce that meets the needs of our clients and reflects the communities we serve. Family Service League strongly encourages candidates from all backgrounds and experiences to apply for any positions for which they feel potentially qualified."

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