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  • AMENDED: Project Management Office - San Francisco - City and County of San Francisco

    City and County of San Francisco
    City and County of San Francisco San Francisco

    2 weeks ago

    Default job background
    Full time
    Description

    Job Description

    This role is part of the Department of Technology's (DT) Project Management Office (PMO), which manages a portfolio of 100+ IT projects. The PMO Business Analyst plays a critical role in collaborating with project managers to ensure successful delivery of projects on time, within budget, and with high quality.

    The analyst writes business requirements, defines project scope, develops business cases, and provides valuable analysis to support data-driven decision-making. They also ensure adherence to project management processes, streamline documentation efforts, and deliver detailed reports.

    Key Responsibilities:

    • Documentation & Compliance: Write and maintain essential project documents, ensure adherence to project management processes and change control.
    • Scope & Business Case Development: Collaborate with stakeholders to define project scope and develop clear business cases, ensure alignment with organizational goals.
    • Analysis & Reporting: Conduct analysis and generate reports on business systems, applications, project-related data, performance metrics, project status, budget, and risks, present insights to support data-driven decision-making.
    • Requirements Gathering & Stakeholder Collaboration: Assist in gathering detailed business requirements, act as a liaison between departments, ensuring clear communications, MOUs, ISAs, and inter-department agreements.
    • Project Tracking & Risk Management: Monitor project timelines, track risks and issues, support PMs with mitigation plans to keep projects on track.
    • Process Improvement & Knowledge Sharing: Identify inefficiencies and recommend process improvements, work with PMO team to integrate Generative AI tools in Project Management, facilitate training to ensure consistency and best practices across projects.
    • Support for PMs: Provide administrative and operational support, help PMs focus on strategic project management tasks by handling documentation, testing plans, reporting, quality assurance, and process adherence.

    Qualifications:

    • Minimum Qualifications: An associate degree in business administration, public administration, information systems, economics, finance, computer science or a closely related field from an accredited college or university OR its equivalent in terms of total course credits/units.
    • Experience: One (1) year in the information systems field, including technical support, content management, administration of network applications or system analysis.

    Desirables:

    • Certified Business Analysis Professional (CBAP) or PMI Professional in Business Analysis (PMI-PBA) certification is preferred.
    • Project Management Professional (PMP) certification is a plus.
    • Familiarity with ITIL, Agile, or other relevant methodologies is beneficial.
    • Experience with Microsoft PowerApps, PowerBI, Project for the Web, and the Microsoft suite of products is advantageous.

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