Customer Service Representative - North Liberty, United States - beatthebitter

beatthebitter North Liberty, United States

2 weeks ago

Description

**Customer Service Representative (In Office) - North Liberty, IA**

Location North Liberty, Iowa, United States of America JOB DESCRIPTION **In-Office Training & Orientation**

**Customer Service Representative North Liberty, IA**

**Salary: $19.10 per hour / $38,486.50 annually**

**Salary with a 4-year degree: $20.59 per hour / $41,486.50 annually**

When you grow, GEICO grows. And if youre the kind of person who likes to solve problems and help others when they need it, you could be a perfect fit to grow your career with GEICO. Were looking for **Customer Service Professionals** for our **North Liberty, IA**office. This role is for people who want to provide our policyholders the excellent customer service they want and need. Youll be the first contact for our customers: answering billing questions, making policy changes, and providing recommendations. Join our team to deliver personalized service that demonstrates the value of being insured by GEICO. If you want a career with plenty of growth opportunities, lets talk.

**Benefits:**

At GEICO, we make sure you have the support and resources to leverage and develop your skills, secure your financial future, and take care of your health and well-being. GEICO continually seeks to provide a workplace where everyone can be their authentic self. To help achieve this goal, we support associate-led Employee Resource Groups that foster a true sense of community. Through GEICOs competitive benefits offerings and various training and development opportunities, we have you covered with our * that includes:

Premier Medical, Dental and Vision Insurance with no waiting period**

Paid Vacation, Sick and Parental Leave

401(k) Plan with Profit Sharing

Tuition Reimbursement

Paid Training and Licensures

**Salary:**

Salary: $19.10 per hour / $38,486.50 annually

Salary with a 4-year degree: $20.59 per hour / $41,486.50 annually

Many associates see a base salary increase of 10% within their first year as a Customer Service Representative. Top associates can see increases up to 15%

**Qualifications & Skills:**

Experience providing outstanding customer service by showcasing expertise, fostering trust and growing customer satisfaction

An effective communicator who understands the importance of listening and being empathetic

Ability to work and grow in a fast-paced, high-volume call center environment

Willingness to learn new skills and ability to adjust to changes quickly

Open to feedback to support your performance and development

Solid computer and multi-tasking skills

Minimum of high school diploma or equivalent; college degree or currently pursuing preferred

*Benefits may be different by location. Benefit eligibility requirements vary and may include length of service.

**Coverage begins with the pay period after hire date. Must enroll in New Hire Benefits within 30 days of the date of hire for coverage to take effect.

*GEICO is proud to be an equal opportunity employer. We are committed to cultivating an environment where equal employment opportunities are available to all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO celebrates diversity and believes it is critical to our success. As such, we are committed to recruit, develop and retain the most talented individuals to join our team.*

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