- Welcome patients by greeting them promptly and engaging in conversation
- Schedule and confirm appointments, answer the telephone, assist with patient questions
- Enter and track treatment plans in the group's computer system
- Act as a subject matter expert on the insurance plans accepted by the group, including their limitations and exclusions
- Collect payments from patients on any amount that may be owed, including current treatment being performed as well as past due balances; handle payments in accordance with the group's Cash Handling Policy
- Follow up on internal Specialty referrals to ensure treatment is scheduled and completed; ensure completed treatment is communicated back to the referring Dentist
- Ensure every patient has a future hygiene appointment scheduled
- Partner with clinical providers to ensure they feel supported, participate in team huddles daily, proactively monitor the flow of the office
- Address patient complaints in a timely and compassionate manner, transition escalated patients to management as appropriate
- At least 6 months of dental front office experience required
- Experience utilizing a dental/healthcare practice management system(s), Open Dental preferred
- Professional conduct and appearance
Dental Receptionist - Mill Creek, United States - Mosaic Dental Collective
Description
ApplyJob Type
Full-time
Description
The Receptionist will be the first face that welcomes all patients as if they are a member of the family.
Schedule is Full Time:
Mon-Thurs: 7am-5pm; Friday: 7am-12pm
Pay Range:
$18-$22 per hour DOE
Duties include:
$18-$22