Customer Support Specialist - New York
1 month ago

Job summary
We are seeking a skilled Customer Support Specialist who will engage with our clients on a daily basis and will maintain and grow our string reputation for customer focused company under the guidance of the Director of Customer Support.We are looking for someone to join our dynamic, ambitious, and hard-working team redefining financial well-being for working Americans. The successful candidate will be responsible for handling incoming support requests from customers and prospects through various channels, such as live chat, email, and phone.
- Serve as a product expert and maintain exceptional knowledge of the product as we continue to add new features
- Identify troubleshoot and document priority issues for escalation communicate relevant information to appropriate parties
- Contribute to team KPIs by improving average response resolution times customer satisfaction ratings
Job description
Lorem ipsum dolor sit amet
, consectetur adipiscing elit. Nullam tempor vestibulum ex, eget consequat quam pellentesque vel. Etiam congue sed elit nec elementum. Morbi diam metus, rutrum id eleifend ac, porta in lectus. Sed scelerisque a augue et ornare.
Donec lacinia nisi nec odio ultricies imperdiet.
Morbi a dolor dignissim, tristique enim et, semper lacus. Morbi laoreet sollicitudin justo eget eleifend. Donec felis augue, accumsan in dapibus a, mattis sed ligula.
Vestibulum at aliquet erat. Curabitur rhoncus urna vitae quam suscipit
, at pulvinar turpis lacinia. Mauris magna sem, dignissim finibus fermentum ac, placerat at ex. Pellentesque aliquet, lorem pulvinar mollis ornare, orci turpis fermentum urna, non ullamcorper ligula enim a ante. Duis dolor est, consectetur ut sapien lacinia, tempor condimentum purus.Get full accessAccess all high-level positions and get the job of your dreams.
Similar jobs
IT Support Specialist
1 month ago
We are actively searching for two IT Support Specialists for a contract-to-hire opportunity based onsite in Midtown Manhattan. · Provide Level I–II hands-on technical support for hardware, software and system issues · Troubleshoot and repair printers and office IT equipment · Acc ...
IT Support Specialist
1 week ago
We are hiring an IT Support Specialist to support our day-to-day Apple and office technology environment. This role focuses on reliable end-user support, clean device setup, and responsive in-office assistance. · End-User & Desktop Support Configure and deploy Mac laptops for new ...
Support Specialist
4 weeks ago
We re hiring a Support Specialist to join our growing team and own a wide range of client-facing responsibilities. · Triaging responding to escalating and managing complex customer inquiriesCoordinating with cross-functional teams to resolve challenging customer issuesIdentifying ...
IT Support Specialist
1 month ago
We're seeking an experienced Full-Time IT Support Specialist to provide ongoing technical support across our systems and platforms. This role is ideal for someone highly technical, dependable, and able to work independently in a remote environment while supporting day-to-day oper ...
IT Support Specialist
3 weeks ago
We are actively searching for an IT Support Specialist for a contract-to-hire opportunity. · This role is ideal for hands-on IT professionals who provide Level I–II Mac and PC support, · thrive in high-pressure settings, · and maintain accurate documentation of technical work. ...
Support Specialist
4 weeks ago
We're hiring a Support Specialist to join our growing team and own a wide range of client-facing responsibilities. This role comes with a significant amount of responsibility from Day 1. · ...
IT Support Specialist
3 weeks ago
The Atlantic Group is hiring an IT Support Specialist (Infrastructure & Facilities) for our client. This hybrid role will provide hands-on desktop and help desk support in New York, NY and Stamford, CT. · ...
IT Support Specialist
1 month ago
We are actively searching for two IT Support Specialists for a contract-to-hire opportunity based onsite in Midtown Manhattan supporting a fast-paced professional environment within the media industry. · This role is ideal for a hands-on IT professional who is comfortable providi ...
Support Specialist
4 weeks ago
We're hiring a Support Specialist to join our growing team and own a wide range of client-facing responsibilities. · ...
IT Support Specialist
1 month ago
We are seeking a proactive and customer-focused IT Support Specialist to serve as the primary point of contact for all on-site technology needs. · Minimum 2 years of experience in an IT support role, preferably providing in-person "deskside" support. · Strong proficiency with Win ...
IT Support Specialist
3 weeks ago
Atlantic Group is hiring an IT Support Specialist (Infrastructure & Facilities) for our client, supporting end-user IT services across New York, NY and Stamford, CT.In this hybrid role, you will split time between both offices while providing hands-on desktop and help desk suppor ...
IT Support Specialist
5 days ago
The IT Support Specialist is a customer service-focused role that requires solid analytical and problem-solving skills to provide technical support for Point of Sales Ticketing and POS hardware/software. · ...
Support Specialist
6 days ago
We're hiring a Support Specialist to provide fast, thoughtful, and reliable customer support. · ...
IT Support Specialist
2 weeks ago
We are a mission-driven team united by a shared goal: to reduce cancer's global impact and help save more of the 10 million lives it claims each year. · Work with senior technical staff and the CISO to define and implement IT controls, software, and processes that meet cybersecur ...
IT Support Specialist
2 weeks ago
We're looking for an IT Support Specialist to support Blooming Health's internal technology environment and assist our cybersecurity and compliance efforts. · Provide day-to-day IT support to employees. · Support both remote and onsite employees. · ...
IT Support Specialist
5 days ago
The Legends Global culture is one of respect, ambitious thinking, collaboration and bold action. · We are committed to building an inclusive workplace where everyone can be authentic make an impact and grow their career. · Winning is an everyday thing at Legends Global We have th ...
IT Support Specialist
3 weeks ago
Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. · We partner with DirectEmployers to promote this job for Fluent.Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. · Fluent is a ...
IT Support Specialist
2 weeks ago
We're looking for an IT Support Specialist to support Blooming Health's internal technology environment and assist our cybersecurity and compliance efforts. · Technical Support: Provide day-to-day IT support to employees, resolving hardware, software mobile and network issues. · ...
IT Support Specialist
1 month ago
We are looking to hire an IT Support Specialist to support all technology within our company. · ...
Support Specialist
2 weeks ago
We're hiring a Support Specialist to join our growing team and own a wide range of client-facing responsibilities. · ...
IT Support Specialist
3 days ago
We are seeking an experienced · IT Support Specialist to provide technical assistance across end-user systems, · applications and core infrastructure.Bonus · ...