Jobs
>
Fargo

    Deskside Support Analyst - Fargo, United States - Smartech

    Smartech
    Smartech Fargo, United States

    3 weeks ago

    Default job background
    Description
    Job Description:

    POSITION SUMMARY:Performs service, minimal repair (memory, hard drives, and batteries), and/or installation of computer products including, software that is packaged and ready for deployment. Provides technical support to customers on operational or maintenance aspects of system equipment. Serves as customer contact on technical and service-related problems. Diagnoses mechanical, hardware, software, and systems failures, using established procedures. Determines resolution to minimize customer downtime. Involves the use of problem management databases and help desk systems.
    LEVEL OVERVIEW AND QUALIFICATION:The Analyst I Level works on assignments that are routine in nature where the scope of work is generally documented and defined. Under general supervision repairs, installs, and tests less complex computer system hardware or software.Requires a minimum of 1-2 years of related work experience, working knowledge of MS OS and MS Office Products, high school diploma, or technical training, or equivalent combination of education and technical experience.

    PRINCIPAL DUTIES AND RESPONSIBILITIES:
    • Represents Bell Techlogix in a professional and businesslike manner and communicates effectively with customers and associates.
    • Interacts with customers responding to technical questions or requests for information.
    • Processes timely and accurate information to ensure compliance with warranty requirements of vendors.
    • Maintains the highest level of customer satisfaction by resolving all tangible problems and concerns.
    • Escalates problems and issues to a higher level of support. This includes service that exceeds response time, repair time, lack of parts, or any other issue that could impact customer satisfaction.
    • Primarily provides Tier 1 & 2 level support; occasionally performs Tier 3 level support.
    • Performs general maintenance tasks, troubleshoots, and minimal repairs computer systems and peripheral equipment.
    • Performs basic computer hardware and software installations.
    • Proficient in troubleshooting and repair of various manufacturers' laptops, desktops, printers and peripherals.
    • Be particularly sensitive to avoid violations of customer policies and procedures in the course of troubleshooting which would risk the integrity of customer's data.
    • Document time and/ or trouble tickets and other administrative tasks.
    • Resolve user requests or services through the customer's work order system if applicable.
    • Coordinate support across multiple departments to provide I.S. Maintenance.
    • Configure network printing and IP addressing if applicable to client needs.
    • Install, move, upgrade and change equipment hardware and software based on project/client needs.
    • Other duties as assigned.
    Working Place:

    Fargo, ND, United States

    Department :

    Projects
  • Network Coverage

    Support Analyst II

    2 weeks ago

    Network Coverage Fargo, United States

    Job description · Who we are: · Network Coverage is a best-in-class technology solutions provider specializing in IT managed services, cybersecurity, compliance, cloud enablement, digital transformation and software development for mid-market and enterprise organizations. Our com ...

  • Red River Commodities

    Application Support Analyst

    3 weeks ago

    Red River Commodities Fargo, ND, United States Full time

    Red River Commodities processes sunflowers and select other specialty crop agricultural products to create food ingredients. We contract directly with local growers to provide the freshest possible grains at the best possible prices and our processing facilities are in the heart ...

  • Red River Commodities

    Application Support Analyst

    3 weeks ago

    Red River Commodities Fargo, United States

    Red River Commodities processes sunflowers and select other specialty crop agricultural products to create food ingredients. We contract directly with local growers to provide the freshest possible grains at the best possible prices and our processing facilities are in the heart ...

  • Red River Commodities

    Application Support Analyst

    1 week ago

    Red River Commodities Fargo, United States

    Job Description · Job DescriptionRed River Commodities processes sunflowers and select other specialty crop agricultural products to create food ingredients. We contract directly with local growers to provide the freshest possible grains at the best possible prices and our proces ...

  • Red River Commodities

    Application Support Analyst

    3 weeks ago

    Red River Commodities North River, United States

    Red River Commodities processes sunflowers and select other specialty crop agricultural products to create food ingredients. We contract directly with local growers to provide the freshest possible grains at the best possible prices and our processing facilities are in the heart ...

  • Supplemental Health Care

    Travel Nurse RN

    1 week ago

    Supplemental Health Care Fargo, ND, United States

    Supplemental Health Care is seeking a travel nurse RN Neuro ICU for a travel nursing job in Fargo, North Dakota. · Job Description & Requirements · Specialty: Neuro ICU · Discipline: RN · Start Date: ASAP · Duration: 13 weeks · Employment Type: Travel · Job Description: · As one ...

  • Supplemental Health Care

    Travel Nurse RN

    2 days ago

    Supplemental Health Care Fargo, ND, United States

    Supplemental Health Care is seeking a travel nurse RN Med Surg for a travel nursing job in Fargo, North Dakota. · Job Description & Requirements · Specialty: Med Surg · Discipline: RN · Start Date: ASAP · Duration: 13 weeks · Employment Type: Travel · Job Description: · Supplemen ...

  • Supplemental Health Care

    Travel Nurse RN

    1 week ago

    Supplemental Health Care Fargo, ND, United States

    Supplemental Health Care is seeking a travel nurse RN Med Surg for a travel nursing job in Fargo, North Dakota. · Job Description & Requirements · Specialty: Med Surg · Discipline: RN · Start Date: ASAP · Duration: 13 weeks · Employment Type: Travel · Job Description: · As one of ...

  • Supplemental Health Care

    Travel Nurse RN

    15 hours ago

    Supplemental Health Care Fargo, ND, United States

    Supplemental Health Care is seeking a travel nurse RN Med Surg for a travel nursing job in Fargo, North Dakota. · Job Description & Requirements · Specialty: Med Surg · Discipline: RN · Start Date: ASAP · Duration: 13 weeks · Employment Type: Travel · Job Description: · Supplemen ...

  • Supplemental Health Care

    Travel Nurse RN

    1 week ago

    Supplemental Health Care Fargo, ND, United States Part time

    Supplemental Health Care is seeking a travel nurse RN CVICU for a travel nursing job in Fargo, North Dakota. · Job Description & Requirements · Specialty: CVICU · Discipline: RN · Start Date: ASAP · Duration: 13 weeks · Employment Type: Travel · Job Description: · Supplemental He ...

  • Supplemental Health Care

    Travel Surgical Technologist

    2 weeks ago

    Supplemental Health Care Fargo, ND, United States

    Supplemental Health Care is seeking a travel Surgical Technologist for a travel job in Fargo, North Dakota. · Job Description & Requirements · Specialty: Surgical Technologist · Discipline: Allied Health Professional · Start Date: ASAP · Duration: 13 weeks · Employment Type: Trav ...

  • Supplemental Health Care

    Travel Echo Technologist

    1 week ago

    Supplemental Health Care Fargo, ND, United States

    Supplemental Health Care is seeking a travel Echo Technologist for a travel job in Fargo, North Dakota. · Job Description & Requirements · Specialty: Echo Technologist · Discipline: Allied Health Professional · Start Date: ASAP · Duration: 13 weeks · Employment Type: Travel · Job ...

  • Supplemental Health Care

    Travel Nurse RN

    1 week ago

    Supplemental Health Care Fargo, ND, United States

    Supplemental Health Care is seeking a travel nurse RN Med Surg for a travel nursing job in Fargo, North Dakota. · Job Description & Requirements · Specialty: Med Surg · Discipline: RN · Start Date: ASAP · Duration: 13 weeks · Employment Type: Travel · Job Description: · Supplemen ...

  • Supplemental Health Care

    Travel Vascular Technologist

    3 weeks ago

    Supplemental Health Care Fargo, ND, United States Part time

    Supplemental Health Care is seeking a travel Vascular Technologist for a travel job in Fargo, North Dakota. Job Description & Requirements Specialty: Vascular Technologist Discipline: Allied Health Professional Start Date: ASAP Duration: 13 weeks Employment Type: Travel Job Descr ...

  • Info Hightec

    Sr. Business Analyst with prior department of transportation experience

    1 week ago

    Info Hightec Fargo, United States

    Sr. Business Analyst with prior department of transportation experience · Must have prior Department of Transportation(DOT) experience. Must have 8+ years of experience · Client: State of ND · Position: Business Analyst · Start Date: 06/17/2024 · End Date: 06/27/2025 · Location: ...

  • Catholic Health Initiatives

    Senior Financial Planning Analyst

    3 weeks ago

    Catholic Health Initiatives Fargo, United States

    **Overview** · CommonSpirit Health is a nonprofit Catholic health system dedicated to advancing health for all people. It was created in February 2019 by Catholic Health Initiatives and Dignity Health. With its national office in Chicago and a team of over 150,000 employees and ...

  • Catholic Health Initiatives

    Senior Financial Planning Analyst

    1 week ago

    Catholic Health Initiatives Fargo, United States

    **Overview** · CommonSpirit Health is a nonprofit Catholic health system dedicated to advancing health for all people. It was created in February 2019 by Catholic Health Initiatives and Dignity Health. With its national office in Chicago and a team of over 150,000 employees and ...

  • North Dakota University System

    Research Specialist

    3 weeks ago

    North Dakota University System Fargo, United States

    & Details: · The Center for Social Research is a recognized applied research institute focusing on interdisciplinary socio-economic research on issues relevant to the North Dakota economy, its communities, and its residents. For more than three decades, the Center has had a succe ...

  • Blue Cross and Blue Shield Association

    Compliance Analyst

    3 weeks ago

    Blue Cross and Blue Shield Association Fargo, United States

    All about us · You likely know us as an insurance company, but that's just a portion of what we do. Hundreds of thousands of North Dakotans trust us to provide them with personalized service and unmatched access to care. It's a mission we take seriously. · We also work with entit ...

  • First International Bank & Trust

    Loan Associate

    2 weeks ago

    First International Bank & Trust Fargo, United States

    First International Bank and Trust is a family-owned community bank and one of Prairie Business Magazine's 50 best places to work for 10 years running. Every day you will be working with a team of Commercial / Ag Lenders, Credit Analysts, and other Loan Associates and will be res ...