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Fountain Valley

    Full Time Customer Support Associate - Fountain Valley, United States - Experiential Group

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    Full time
    Description
    Job Description

    Job Description

    We are now accepting applications for a Full Time Customer Support Associate for our newest client. Be a part of an exciting, fun work environment while helping to develop the local market.

    The ideal candidate for the customer service role will be expected to deliver exceptional service to our clients and prospects.

    You will identify customer needs and provide advice and guidance regarding marketing solutions that are in the best interests of clients.

    We are looking for a Full Time Customer Support Associate to share new and exciting communication benefits to qualified members of the community.

    The Full Time Customer Support Associate will be part of a team that generates daily, live community-based outreach campaigns. A positive attitude, and a willingness to take on all required tasks, is a necessity. The ideal candidate has a track record of creativity, innovation, and delivering results.
    Full Time Customer Support Associate


    Responsibilities :
    Increase community awareness on available promotions and services through interactive outreach initiatives
    Participate in classroom training sessions and product knowledge seminars.
    Educate community members on available services
    Providing introductory information to new customers
    Ensuring that customers are satisfied with products or services
    Letting customers or clients know about additional products or services they may qualify for
    Full Time Customer Support Associate


    Requirements:
    1-2 years of marketing, sales or customer service experience
    Strong desire to continue learning and developing professional skill sets
    Exceptional customer service and communication skills
    Student mentality and the desire to continue learning
    Impeccable work ethic
    Able to problem solve effectively
    Ability to work in a fast-paced marketing and sales environment
    Comfortable speaking in front of both small and large groups
    #LI-Onsite

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