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Full Time Customer Support Associate - Fountain Valley, United States - Experiential Group
Description
Job DescriptionJob Description
We are now accepting applications for a Full Time Customer Support Associate for our newest client. Be a part of an exciting, fun work environment while helping to develop the local market.
The ideal candidate for the customer service role will be expected to deliver exceptional service to our clients and prospects.
You will identify customer needs and provide advice and guidance regarding marketing solutions that are in the best interests of clients.
We are looking for a Full Time Customer Support Associate to share new and exciting communication benefits to qualified members of the community.
The Full Time Customer Support Associate will be part of a team that generates daily, live community-based outreach campaigns. A positive attitude, and a willingness to take on all required tasks, is a necessity. The ideal candidate has a track record of creativity, innovation, and delivering results.Full Time Customer Support Associate
Responsibilities :
Increase community awareness on available promotions and services through interactive outreach initiatives
Participate in classroom training sessions and product knowledge seminars.
Educate community members on available services
Providing introductory information to new customers
Ensuring that customers are satisfied with products or services
Letting customers or clients know about additional products or services they may qualify for
Full Time Customer Support Associate
Requirements:
1-2 years of marketing, sales or customer service experience
Strong desire to continue learning and developing professional skill sets
Exceptional customer service and communication skills
Student mentality and the desire to continue learning
Impeccable work ethic
Able to problem solve effectively
Ability to work in a fast-paced marketing and sales environment
Comfortable speaking in front of both small and large groups
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