- Develop features and tools as part of solution engineering efforts to support all Enterprise Service offerings including, but not limited to InfiniBand/Ethernet switching products.
- Work with CLIENT Enterprise customers and internal users to improve the availability, reliability, and overall experience of working with CLIENT Networking products.
- Take ownership and drive customer issues with InfiniBand or Ethernet switch network deployments from inception to resolution.
- Build upon the opportunity to research new use cases with GPUs for network systems.
- Bring independent analysis, communication, and problem-solving to customer experience.
- Collaborate with engineering to document, recreate and solve issues.
- Author and incorporate technical solutions into our knowledge base.
- Bring independent analysis, communication, and problem-solving to customer experience.
- Be on call one weekend per month in the event a customer has a Sev1 outage and requires engineering assistance.
- Experience with InfiniBand Networks, UFM, RDMA, MOFED is a major plus.
- Experience as a developer and/or support escalation team member for large enterprise/service provider customers at a company that produces network devices such as switches and routers.
- Hands-on experience with CLIENT SDKs or CLIENT Networking technologies (e.g. CUDA, DOCA, Aerial, Rivermax, DPU).
- Linux and Networking Certifications such as RHCE, CCNP, CCIE, JCIE, NCP-IB, NCE-IB.
- Experience with developing or debugging network protocol stack code.
- BS or MS in Computer Science, Electrical Engineering, Computer Engineering, or related field (or equivalent experience).
- At least 8+ years system software development and troubleshooting experience, ideally with some customer facing.
- Hands on experience with InfiniBand/Ethernet networking system configuration and operation.
- Deep understanding of InfiniBand/Ethernet switch software stack and hardware infrastructure.
- Proven ability to deeply analyze IB or IP networking protocols.
- Strong coding skills with either C, C++, Python or Go language.
- Intellectual curiosity, positive attitude, flexibility, analytical ability, self-motivation, and team-oriented.
- Professional-level communication skills, interpersonal skills with a passion to solve problems.
- Hands-on experience setting up, configuration and triaging NW issues in InfiniBand and RoCE (RDMA over Converged Ethernet).
- Engineers who can configure the infinity band and triage and debug the issues in that IB band, Rocky kind of deployments. UFM experience would be plus.
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