Human Resource Information System Manager - Doral, United States - Tundra Technical Solutions

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    Description
    Currently looking to hire a

    Sr. HRIS Manager


    Summary:


    Looking for someone with a Business Analyst/Technical Analyst background who has since moved into a Product Owner seat and understands the functions within Workday and ServiceNow.

    They must have strong people skills and be able to be the liaison between the tech and the business side.

    They must have experience managing a product and or relationships. The ideal candidate must have a passion for driving change and be customer obsessed.

    This person will own the end-to-end customer experience and help drive and influence the product roadmap to meet the customer needs.


    Must Haves:
    Strong People Skills
    General Knowledge of the functionalities within Workday and ServiceNow (Need to be able to understand the tools and capabilities)
    Must have managed a product before
    Must be able to talk to development in order to create the scope for what needs to be done in order to maximize capabilities within Workday and ServiceNow
    Must be comfortable working with other leaders within the organization
    Must be comfortable leading various efforts and complex projects pertaining to all technology within the HR Operations value stream
    The ability to bridge the technical and business worlds

    Pluses:
    Workday Certifications

    Principal Duties and Responsibilities

    Lead the product development team, ensuring the successful delivery of roadmap releases and features while achieving product goals and KPIs.

    Proactively address product development issues and escalate to senior leadership when necessary.
    Conduct discovery sessions with internal stakeholders, validating opportunities and solutions to define and manage the product roadmap.
    Direct the direction of features for design systems and break down the product vision into continuous value delivery.
    Demonstrate ability to conduct high level needs analysis and produce reporting and data analysis
    Demonstrate ability to plan, meet deadlines, and manage competing priorities. Ability to work in a fast-paced dynamic work environment
    Regularly report product metrics to leadership.
    Ensure organizational readiness and keep development, design, and product teams informed.
    Assist with product positioning and key messaging and be prepared for internal training and demos.
    Actively Manage business relationships with respectful candor and hold the line on product mindset and be culture change agent.
    Inform and support the product portfolio vision and ensure its alignment with overall business strategies and objectives
    Manage resource pipelines to ensure timely delivery and proper support for products and services within the portfolio
    Coach and develop a pipeline of talent within the organization
    Identifies and documents business and technical requirements using standard templates
    Monitors effectiveness of current business practices and identifies areas for improvement/innovation. Has exceptional skills and expertise of business processes, and IT systems related to application security
    Exhibits strong facilitation and communication skills both written and oral and interacts with technical and business personnel
    Ensure compliance with technical best practices, standards and policies
    Responsible for providing recommendations to senior management for process and/or system improvements.

    Education and Experience Requirements
    Bachelor's Degree or equivalent certified practical experience; secondary degree preferred (e.g., masters, PhD)
    Experience driving product roadmap, design, and execute against leadership overall strategy
    Ability to deliver results in a complex, matrixed environment, driving alignment across multiple stakeholders
    Ability to structure ambiguity, break down complex problems, and drive solutions
    Strong communication skills with proven experience handling collaboration across executives and other stakeholders
    Strong analytical skills, leading research, analysis, and data insights to inform decisions


    Additional Requirements:
    Experience working as a leader and collaborator in a team-oriented environment is essential
    Outstanding presentation and leadership skills; high EQ with strong interpersonal skills and ability to influence
    History of driving complex, ambiguous projects across multiple groups of stakeholders
    Strong strategic thinker with knowledge of business and technology
    Excellent organization, time management and attention to detail with the ability to multi-task
    Comfortable working in a time-sensitive and rapidly changing organization
    Quick learner with a solution-oriented mindset and willingness to challenge
    Positive attitude, passionate and energetic

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