Customer Care Coordinator - Honolulu - Servco Pacific Inc.

    Servco Pacific Inc.
    Servco Pacific Inc. Honolulu

    1 week ago

    $55,000 - $85,000 (USD) per year *
    Description
    Customer Care Coordinator page is loaded##

    Customer Care Coordinatorlocations:
    Honolulutime type: Full timeposted on: Posted 8 Days Agojob requisition id: R3563At the Servco Customer Care Center, we provide top notch service to our customers. If you have a positive attitude, like to work in a fast-paced environment and enjoy helping others, this may be the position for you Customer Care Coordinators work in our centralized call center and remotely to assist customers with scheduling appointments for service at our various dealerships across Hawaii.

    Learn more about being a Customer Service Coordinator at Servco at:

    Responsibilities:* Answer inbound phone calls and make outbound follow-up phone calls in a timely manner
    • Assist customers with scheduling appointments by phone and follow-up with customers regarding email and online appointment requests
    • Accurately identify and document appropriate service and maintenance needed
    • Coordinate shuttle or loaner service, as requested
    • Effectively resolves customer issues or concerns
    • Ensures regular communication with customers to include reminder calls, status updates on vehicle service, scheduling follow-up appointments, etc

    Requirements:

    * High School Diploma or equivalent education
    • Minimum 2 years of customer service experience
    • Excellent communication and listening skills
    • Ability to multi-task and stay calm under pressure
    • Basic computer skills and able to type a minimum of 25 wpm
    • Must be flexible to work a full-time schedule between Monday through Saturday
      Customer Service – Call Center Representative – Call Center Agent – Call Center CoordinatorAt Servco, we're committed to providing valuable mobility solutions to empower people through the freedom of movement and opportunity. From Australia to California, and of course, Hawaii, Team Servco is a collective of over 2,000 like-minded individuals guided by our four Core Values of Respect, Service, Teamwork, and Innovation. For over 100 years, we have been dedicated to superior service, to both our customers and team members.

    We look forward to helping you create Life:
    Moments that matter to you.

    Visit to apply online or email us at *Equal Opportunity Employer and Drug-Free Workplace*Pay Range:
    $ $23.65 per hourlocations:
    Honolulutime type: Full timeposted on: Posted 30+ Days Ago
    #J-18808-Ljbffr
    * This salary range is an estimation made by beBee
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