Sales Technician - Lutherville-Timonium - Batteries Plus Bulbs

    Batteries Plus Bulbs
    Batteries Plus Bulbs Lutherville-Timonium

    1 week ago

    Description

    Sales Technician (Sales-Focused | Management Track)

    Location: 29 East Padonia Rd, Timonium MD, 21093

    Full-Time | 40 Hours | Weekday + Weekend Shifts

    Join Our Pro-Staff Team at Batteries Plus

    This is not an entry-level retail job or a repair-only position.

    We're hiring Sales Technicians who take ownership of the customer experience, enjoy consultative selling, and want to grow into leadership over time. This role is ideal for someone who likes solving problems, building trust with customers, and driving results - while learning technical services along the way.

    If you're competitive, coachable, and looking for a long-term career path, Batteries Plus offers the training, structure, and advancement opportunities to help you get there.

    Important Role Clarification

    This position is a customer-facing sales role.

    Sales Technicians own the customer experience from start to finish - identifying needs, recommending products and services, setting up repairs, and completing the sale.

    Dedicated Repair Technicians perform the majority of device repairs and installations.
    While Sales Technicians are trained to understand our services and support basic functions, this role is not intended for candidates seeking a repair-only or technician-primary position.

    About Batteries Plus

    Batteries Plus is the nation's leading provider of battery, lighting, and power solutions, with over 700 locations nationwide. We serve both retail and commercial customers and have expanded into key cutting and programming, phone and tablet repair, and lighting solutions.

    We are locally owned and operated, with multiple stores across South Central PA and Northern MD. Our mission is clear:

    To create an outstanding customer experience by exceeding customer expectations in a way that clearly separates us from all competitors.

    Pay & Incentives

    • $20-$23 per hour (based on experience)
    • Paid 3-month training program
    • Monthly performance bonuses + sales incentives
    • Weekend shift differential
    • Clear growth path to higher earnings and leadership roles based on performance

    What You'll Do

    Sales Ownership & Customer Experience (Primary Focus)

    • Engage customers, ask smart questions, and recommend the right products and services
    • Drive sales through solutions-based selling - not transactions
    • Create quotes, close sales, and contribute to daily and monthly store goals
    • Promote value-added services such as key programming, device repair, specialty batteries, and lighting solutions
    • Build trust and long-term customer relationships through expertise and follow-through

    Service Coordination & Technical Support

    • Support service sales by explaining battery, key, and device repair options to customers
    • Partner with dedicated Repair Technicians to ensure services are completed accurately and on time
    • Perform basic battery testing and installation as trained
    • Ensure a smooth handoff between sales and repair teams

    Store Operations

    • Assist with inventory, merchandising, and store organization
    • Follow operational standards, safety procedures, and service processes
    • Contribute to a clean, professional, customer-ready store environment

    Who We're Looking For

    This role is a strong fit if you:

    • Enjoy sales and take pride in influencing outcomes
    • Are competitive, accountable, and open to coaching
    • Like working with customers and learning technical services
    • Want a career path, not just a job
    • Are reliable, professional, and team-oriented

    Minimum Qualifications

    • High school diploma or equivalent
    • 18 years or older
    • Valid driver's license
    • Ability to work a full-time schedule including weekends
    • Comfortable lifting up to 50 lbs and working with small components
    • Strong communication skills and basic math proficiency

    Preferred (Not Required)

    • Retail or B2C sales experience
    • Automotive, electronics, or technical service exposure
    • Leadership potential or interest in future management roles
    • Backgrounds in hospitality, serving, or customer-facing sales environments

    Why Work With Us?

    We promote from within. Many of our managers started in sales-focused roles and earned advancement through performance, training, and consistency. If you're willing to put in the effort, we're willing to invest in your growth.

    Apply Now

    Apply in under 3 minutes. Qualified candidates are typically contacted within 24-72 hours.


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