Trainer / Employment Specialist - San Francisco
1 week ago
Job description
PRC Baker Places is a non-profit residential treatment agency that has provided the San Francisco community with alternatives to institutional care since 1964. Our direct care professionals provide counseling and case management services to previously homeless adults living with co-occurring diagnoses of chronic mental illness and substance use disorder. All agency services are provided from the philosophy of social rehabilitation which integrates teaching daily living skills in a safe and healthy environment.Mission Statement: Our mission is to help people affected by HIV/AIDS, substance use, or mental health issues better realize opportunities by providing integrated legal, social and health services that address the broad range of social risk factors that impact wellness and limit potential.
Values that Guide Us: Accountability, Honesty, Integrity, Diversity & Inclusion, Respect
Position Overview: Trainer/Employment Specialist
The Trainer / Employment Specialist provides integrated vocational training and employment services to support clients in achieving their career and employment goals. This role delivers computer and vocational skills training, supports curriculum development, and assists with the daily operations of the agency's computer lab. In addition, the position provides individualized employment services including client intake and assessment, service planning, job readiness support, job development, placement, and follow-up.
Working closely with the Training Manager and external partners, the Trainer / Employment Specialist offers client-centered, culturally responsive services to individuals facing barriers to employment. This position requires strong facilitation, communication, and organizational skills, as well as a commitment to equity, inclusion, and empowering diverse communities toward sustainableemployment outcomes.
Primary Duties and Responsibilities: Trainer
- Vocational Skills Training: Supports the Training Manager in teaching vocational subjects, including Peer to Peer Occupational Skills Training
- Computer Training: Supports the Training Manager in the operations of the agency's computer lab, including computer training courses, vocational training, self-paced tutorials, and open lab time for clients. Teaches classes covering Introduction to the PC, Microsoft Office Suite applications, and use of the Internet.
- Curriculum Development: With the guidance of the Training Manager, assists in developing and revising curriculum for computer and vocational training.
- Client Services: Provides student outreach, assessment, class placement, support, and evaluation.
- Service Coordination: Provides follow-up to assist clients in implementing and revising Individual Service Plans with advocacy and direct intervention as needed. Liaisons with Department of Vocational Rehabilitation counselors and other providers as needed to ensure service provision.
- Program Coordination: Maintains training calendar and registration system.
- Workshop/Group Facilitation: Co-facilitate workshops and seminars as needed.
- File Management/Contractual Reporting: Creates and maintains confidential client files and unit of service records detailing services provided, case progress, and outcomes for each client.
- Client Intake and Assessment: Conducts intake and assessment of client needs, interests and abilities related to considering or pursuing employment goals.
- Service Planning: Develops written Individual Service Plans delineating steps necessary to consider and/or pursue client job goals. Maintains awareness of relevant resources and services so as to provide information and referral for clients.
- Employment Preparation: Assists clients in review of job goals, assessment of job search needs, individual service plan development, resume development, application preparation, interview preparation and other direct job search support activities; advocates for and refers clients to outside resources as appropriate.
- Job Development, Placement and Follow-Up: Meets with clients for creative job development tailored to client needs and skills and/or to match with job orders. Solicits, accepts, and reviews job orders from employers. Provides retention services as needed and follow-up at regular intervals.
- Workshop/Group Facilitation: Co-facilitates job search skills and career workshops, seminars, job clubs, and support groups as needed.
- File Management/Contractual Reporting: Creates and maintains confidential client files and unit of service records detailing services provided, case progress, and outcomes for each client.
- Other duties as assigned.
- Minimum of two years in employment services, direct service delivery, or closely related experience, and teaching or training students in computer applications, managing computer-based instruction, and curriculum development.
- B.A. preferred.
- General understanding of HIV/AIDS and other barriers to employment.
- Excellent written, oral, and interpersonal communication skills. Patience, diplomacy, and a high level of customer service skills are required.
- Proven understanding of Microsoft Office Suite and Microsoft Windows.
- Strong interpersonal and communication skills, as well as the ability to engage clients during training classes.
- Knowledge of and demonstrated sensitivity to people with disabilities (including people with HIV/AIDS and mental health conditions), people of color, and people of low-income status required.
- Ability to be sensitive to and work well with people with disabilities (including HIV/AIDS), people of color, sexual minorities, gender minorities, and low-income individuals.
- Familiarity with the San Francisco labor market, business community, and human service and training resources.
- Computer proficient in Microsoft Word, Outlook, and Access.
- Bilingual and bicultural (Spanish/English) highly desirable.
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