Client Success Manager - Chicago - Rise25

Rise25 Chicago

18 hours ago

Description

Job Description

Rise25 seeks a Client Success Manager to oversee client relationships and implement our strategy for achieving ROI, clients, and strategic partnerships through done-for-you podcasts and content marketing.

This role is ideal for detail-oriented individuals with proven expertise in prioritizing multiple projects, building client relationships, and managing project resources and client expectations. Experience in business development, strategy, or sales is beneficial as you will provide advice to clients on these topics.

The successful candidate will be responsible for holding clients accountable for reaching out to their network and completing episodes and interviews. You will also train on explaining various services offered by Rise25 to help clients achieve more results.

Key Responsibilities:

Lead client relationships and manage all phases of the podcast strategy and its utilization for business development.
Develop strong relationships with clients and provide insightful ideas.
Create new business opportunities with existing clients and identify areas for improvement.
Provide leadership and direction for day-to-day project operations and guide other team members (writers, editors, developers, etc.).

This position is remote and self-paced, requiring at least 20 hours per week. Ideal candidates are self-directed, initiative-taking, detail-oriented, and meticulous individuals who can work effectively in a fast-paced environment.

Required Skills:

Effective communication via email and phone.
Nice and passionate about helping B2B clients achieve referrals and clients using podcasts.
Able to hold clients accountable and strategize with them.
Bonus points for experience with podcasting, radio, or related media activities.
Reliable internet connection.

You will have the opportunity to learn from and be mentored by experienced professionals, including former White House Writer and speechwriter John Corcoran and Dr. Jeremy Weisz, senior producer for one of the early top business podcasts.

About Rise25:

Rise25 is a company dedicated to helping businesses connect with their ideal prospects, referral partners, and strategic partners using a podcast. Our team prioritizes flexibility, allowing you to work where and when you want, as long as you meet your job requirements.

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