Sales Associate - Forest Hills, United States - Orangetheory Fitness

Description

We are seeking a Sales Associate to join our team

The

Sales Associate

role assists in running all "front of house" fitness studio operations, with a strong focus on premium customer service as well as exceeding sales expectations.

Ideal candidate has strong customer service skills and a few years sales experience, ideally in the fitness industry.

The Sales Associate is responsible for meeting and exceeding all key performance sales indicators for the fitness studio, including membership sales and renewals, retail and concession sales, maximizing workout traffic, and maintaining premium customer service levels.

JOB DUTIES INCLUDE :
Greets members and guests promptly, enthusiastically and with a smile to create a friendly positive entrance into the OTF studio

Maintains accurate records using established OTF sales systems

Conducts telephone inquiries/follow up calls/customer care calls

Leads OTF studio previews with prospects and/or fitness program holders

Accurately follow the daily studio cleaning checklist ( pre/during/post ) shift activities

Must be able to participate in 2 OTF scheduled workouts per week

Maintains an organized and clean lobby/front desk area

Responsible for processing accurate cash and credit card transactions

Follow up and follow through activities with all prospective clients

Must prospect outside the studio for at least 1 hour per shift

Responds immediately to member requests, inquiries and concerns

Proper onboarding all OTF clients through the use of Client Intake Forms and FP Agreements

Works closely with Fitness Team to ensure that processes are fulfilled

Responsible for attending and participating in all relative OTF training programs

Establishes and maintains an effective referral program

Required to attend two monthly team meetings


JOB QUALIFICATIONS :
Excellent customer service skills

• Previous sales experience with strong sales skills (experience working in a sales quota bearing structure highly preferred)
• Solid verbal and written communication skills required
• Able to multitask and excel in a busy environment.
• Highly functional computer skills required – MS Office basic programs (Word, Excel), Internet, Basic computer program software use
• Health & Fitness minded people strongly preferred

Ability to work and function in an ORANGE TEAM

environment (Orange is more than a just a color, it's an attitude)

Flexible to work day, evening and/or weekend hours as needed

High school diploma required

#J-18808-Ljbffr