Passenger Services Supervisor - Sacramento, CA, United States

Only for registered members Sacramento, CA, United States

2 days ago

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Job Summary

The Passenger Services Supervisor is responsible for achieving operational performance and functional service activities. They provide technical guidance and interpret policies and procedures to assist front-line employees in performing functional tasks. The supervisor monitors and maintains appropriate staffing levels and ensures that future schedules are complete (days off, vacations etc.). They also accommodate increased/decreased client staffing requests manage employee lunches and breaks handle the No-Fault Attendance Policy participate in client briefings communicate with Client representatives on a frequent basis regarding operations manage daily schedules maintain daily shift report for managers perform basic administrative payroll functions if applicable maintain communication with Duty Managers to maintain optimum staffing levels effectively coach counsel discipline employees conduct service audits responsible for the movement of personnel between checkpoints work with Safety Quality Manager to ensure the safety security of the operation set positive professional example for workforce ensure front-line employee compliance with all safety security compliance quality standards established by Company Clients regulatory authorities miscellaneous duties as assigned.


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