Entitlement Specialist - Rochester
1 month ago
Job summary
The Entitlement Specialist coordinates residential and community client accounts within DePaul properties and the community at-large.Serves as Rep Payee for designated clients to ensure proper administration of funds for food, shelter, clothing,
bills etc.
Respects and maintains client confidentiality Demonstrates a positive and caring attitude towards all customers and staff.
- Interpret and stay current with SSI SSA SSD NY OTDA SSP public assistance regulations for all programs.
- Provide assistance expertise to residential staff with financial applicants recertification assist in resolving funding issues with SSA DHS SSP upon move in during stay.
- Serve as an information source for funding referring agencies families consumers regarding financial issues Develop positive working relationships with outside community service providers Ensure proper representation for client at administrative hearings work closely with Social Security staff serve as a community liaison interacting with police clinics hospitals department of social services resolve problems make referrals Maintain timely accurate records of payments Ensure that each account is properly managed maintained up-to-date providing requested financial statements monthly accounts receivable trial balances client ledgers etc to accounting supervisors program directors Provide any additional required documentation Perform other duties necessary for effective efficient operation of the program
Job description
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