Network Administrator - Dallas - Indigo Beam

    Indigo Beam
    Indigo Beam Dallas

    1 week ago

    Description
    Job Description
    Network Administrator (Network + Desktop Support) - Dallas, TX
    1099 only- United States: No sponsorship available
    Location: Hybrid inSanta Clarita, CA or Bakersfield, CA
    Type: 1099
    Duration: contract to hire
    Location: Dallas, TX (Hybrid)
    Overview
    We are seeking a Network Administrator with strong hands-on experience in network administration combined with desktop support / end-user support. This role will be responsible for maintaining and improving the organization's network and core infrastructure, while also providing high-quality technical support to internal users. The ideal candidate is comfortable troubleshooting across the stack-from WAN/VPN and cloud networking (including Cato Cloud) to virtualization (VMware) and endpoint issues.
    Responsibilities
    Network & Infrastructure
    • Administer, monitor, and troubleshoot LAN/WAN, routing, switching, VPN, DNS/DHCP, and Wi-Fi environments.
    • Support and manage Cato Cloud (e.g., connectivity, policies, security controls, troubleshooting, user/site onboarding).
    • Maintain network security best practices (patching, access control, segmentation, and incident response support).
    • Partner with internal teams and vendors/ISPs to resolve connectivity and performance issues.
    • Document network topology, configurations, standards, and runbooks.
    Virtualization & Systems
    • Support VMware environments (e.g., ESXi/vCenter operations, VM provisioning, performance monitoring, backups coordination).
    • Assist with general infrastructure tasks (servers, storage, backups, endpoint management as applicable).
    • Participate in maintenance windows, upgrades, and continuous improvement initiatives.
    Desktop / End-User Support
    • Provide Tier 2/3 desktop support for Windows/macOS endpoints and common productivity tools.
    • Troubleshoot hardware/software issues, user access, printers, and conferencing/meeting-room tech as needed.
    • Manage onboarding/offboarding technical tasks (accounts, devices, access, security baselines).
    • Maintain strong customer service, clear communication, and timely ticket updates.
    Requirements
    • Solid experience combining network administration and desktop/end-user support.
    • Hands-on experience with VMware (vSphere/ESXi/vCenter) and Cato Cloud
    • Experience working with ticketing systems, documentation, and ITIL-style practices.
    • General infrastructure / networking certifications (preferred)

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