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Guest Room Attendant - Rancho Cordova, United States - Stanford Hotel Group
Description
** Guest Room Attendant - Housekeeping FT**
**Job Category****:** Housekeeping **Requisition Number****:** GUEST04953 Showing 1 location **Job Details**
**Description**
**Sacramento Marriott Rancho Cordova is seeking a FT Guest Room Attendant to join our great team and enjoy all the benefits of our exciting hotel environment. This position is responsible for providing our guest with clean and appealing guest rooms and hallways and for providing clean and welcoming public areas throughout the hotel. Need to be willing to work all housekeeping positions (Guest Room Attendant, Houseman, Laundry & Lobby). Must have open availability and be able to work AM or PM shifts Monday-Sunday.
The Sacramento Marriott Rancho Cordova provides equal employment and affirmative action opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability.**
**ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:**
Keep work area clean and neat, free from dust and litter.
Loads carts with supplies needed to perform duties.
Cleans all guest rooms as assigned within the required time limit. Duties in each room include:
+ Change bed linens and makes bed.
+ Vacuum carpet. Moves furniture as needed to clean.
+ Dust and clean all furniture including picture frames, bed frames, lamps, TVs, armoires, desks, etc.
+ Clean mirrors, surfaces, windows, walls, etc.
+ Thoroughly clean bathroom area by washing the shower/tub, sink, floor, toilet, etc.
+ Replace room amenities such as bathroom supplies, drinking glasses, writing supplies, etc.
+ Empties wastebaskets.
+ Ensure guest room set up complies with standards.
+ Reports any discrepancies in room status, why room was not completed, etc. to Inspector.
+ Turns in all Lost & Found items following the standard procedures.
+ Fills out assignment sheet as each room is completed.
Ensure all equipment is in operation order and all supplies are up to par. Report equipment that needs repair or supplies that need to be ordered.
Interacts with guests to answer questions and provide necessary services. Refers guests to other staff members if needed.
Ensure all equipment is in operation order and all supplies are up to par. Report equipment that needs repair or supplies that need to be ordered.
Be familiar with the operating procedures of all other areas of the hotel, cooperating fully and in a friendly manner with those areas to assure customer satisfaction.
Be a Team Player and encourage the teamwork attitude among staff.
Attends department and as necessary, inter-departmental meetings.
Notify management of any pertinent information related to shift activities.
Be knowledgeable in all hotel emergency procedures.
Ensure areas are free of safety hazards and performs all duties in a safe and efficient manner.
Ensures total guest satisfaction.
Follow supervisors instructions and performs other duties as directed or assigned.
**SECONDARY JOB DUTIES**
Keeps white room clean at all times.
Assists in the laundry to wash, dry and fold linens and terry.
Assists with cleaning and organizing store room as needed.
Cleans ceilings.
Moves heavy furniture.
Strip and make rollaway beds.
**PHYSICAL REQUIREMENTS**
The frequency codes assigned in these job descriptions are:
Rarely less than 1%
Occasionally 1-33%
Frequently 34-65%
Constantly 66-100%
SITTING: Rarely.
STANDING/WALKING: Constantly on a variety of surfaces (carpet, tile, granite, etc.)
CROUCHING (BENDING AT KNEES): Occasionally. Lifting and completing tasks performed at low levels.
KNEELING/CRAWLING: Occasionally. Lifting and completing tasks performed at low levels.
STOOPING (BENDING AT WAIST): Frequently. Lifting and completing tasks at different levels.
TWISTING/TURNING AT KNEES, WAIST & NECK: Frequently.
CLIMBING: Occasionally.
LEG/FOOT USE: Occasionally.
REACHING (OVERHEAD/EXTENSION): Occasionally. Lifting and completing tasks at different levels.
HANDLING/GRASPING: Constantly.
FINGERING/FEELING: Constantly.
PUSHING/PULLING: Frequently. Pushing carts and vacuum.
LIFTING/CARRYING: Frequently lifting/moving up to 10 pounds. Occasionally lifting/moving up to 25 pounds.
SPEECH REQUIREMENTS: Occasionally required to speak to others in person and on the telephone.
HEARING REQUIREMENTS: Occasionally required to listen to others in person and on the telephone.
VISION: Constantly required to see up close and ability to adjust focus. Occasionally required to see distances.
**WORKING CONDITIONS**
Safety Requirements: slip resistant shoes.
Exposure to chemicals, noise, vibrations: Exposure to chemicals; may occasionally come into contact with bloodborne pathogens, moderate noise conditions of a busy laundry with washing and drying equipment.
Operation of equipment/tools/vehicles: Equipment to include laundry equipment, carts, cleaning tools such as mops, vacuums, dusters, etc.
Work is mostly indoors, protected from weather, but not necessarily inside temperature changes.
The Sacramento Marriott Rancho Cordova is an equal employment/affirmative action employer. If you need accommodation for any part of the employment process because of a medical condition or disability, please send an e-mail to or call to let us know the nature of your request.
**Skills**
**Preferred**
**Multi-Tasking** *Novice* **Problem Solving** *Novice* **Time-Management** *Novice* **Detail Oriented** *Novice* **Customer Service** *Novice* **Dedicated****:** Devoted to a task or purpose with loyalty or integrity **Education**
**Required**
High School or better.
**Experience**
**Preferred**
Relevant military experience in a comparable capacity
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR c)
