Supervisor Commercial Insurance Operations - Fort Myers

Only for registered members Fort Myers, United States

4 days ago

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Job Summary:

The Supervisor Commercial Insurance Operations reports to the Manager of Operations and will support driving divisional success by executing strategic initiatives optimizing processes ensuring outstanding customer service and client experiences As a key contributor to a high-performance culture the Supervisor promotes operational excellence team accountability and alignment with Acrisures values The role ensures high-quality service delivery monitors key metrics and promotes a culture of accountability and operational excellence in alignment with Acrisures values.

Responsibilities:

  • Guide team members in delivering proactive personalized consistent service experience
  • Support feedback collection escalation processes to ensure timely resolution of client issues promote long-term satisfaction retention SWARM process

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