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Customer Service Representative - Douglas, United States - Supremex
Description
****SupremeX Envelope New England****
120 Gilboa Street
Douglas, MA, 01516
Tel:
Fax:
****Customer Service Representative****
Candidate Profile
A self motivator who is sales curious, with a problem-solving mentality
Outgoing and personable
Team player
Willingness to learn with a can-do attitude
Background in print and/or manufacturing preferred
Career oriented
Technically savvy
Responsibilities
Maintain relationships with current customers
Take orders, create quotes, offer alternatives
Collaborate harmoniously with internal manufacturing and support staff throughout the order fulfillment and problem resolution process for customers, including: quality issues, credit collection and inventory management
Develop and maintain a relationship with each client and an understanding of the customers buyer, business, needs, priorities, competition, etc.
Requirements
Strong business acumen
Articulate
2-4 years sales and customer service experience, preferably in print related or similar account base
College or University Degree preferred (ideally in Graphic Communications, Business, or Sales related program)
Effective listening, business communication (verbal and written), presentation, and teamwork skills
Intermediate computer skills, MS Office required
Reports to: Sales Manager
Why you will love SupremeX
Attractive compensation package
Competitive benefits + profit sharing
Exceptional career potential
About SupremeX
SupremeX is Canadas largest manufacturer and marketer of a broad range of stock and custom envelopes and growing provider of folding cartons, corrugated boxes, labels and fulfillment packaging solutions. Our vision is to be recognized as a dynamic employee-oriented organization creating revolutionary ways of providing exceptional service to support low-cost quality products. We are an organization defined by the passion of our team and their belief in the company growth and vast potential.