Host - Harrisonburg, United States - Capital Ale House

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    Description
    :


    This position is responsible for ensuring the quality, cleanliness, service, profitability and the efficient operation of the Dining Area while on duty.

    Reports to:


    • Management Team
    Daily Responsibilities:


    • Reflects positively on the company and its staff
    • Communicates with all guests in a congenial manner
    • Communicates with all Managers operational issues concerning the quality of service, cleanliness, and efficient operations
    • Ensures the timeliness of operational deadlines and adherence to the standards of operations of the position set forth in the HostTraining Manual
    • Identifies areas of need within the beverage service and dining area and correct problems
    • Communicates the company's marketing efforts to the guest
    • Contributes to the overall positive morale of the operation's staff
    • Assists in the completion of the adherence to the staff training program of trainees in the service area
    • Ensures the safety and security of the restaurant and its staff by adhering to the safety and security procedures of the company
    • Ensures the safety and security of the guests by adhering to the Responsible Service of Alcohol Policy of the company
    • All guests and staff members must be treated with dignity and respect

    Requirements:


    The following is a list of your job requirements.


    • All Employees are required to be available on Sundays on a rotating basis.
    • No visible piercings other than ears and nose. Nose rings limited to a small stud in size.
    • No visible tattoos for service staff which are macabre, violent of distasteful in nature.
    • Adhere to all safety, sanitation, and administrative procedures
    • Ability to maintain a positive and professional demeanor while working in a loud, high volume environment
    • Must be able to work in temperatures which could vary greatly from different sections of the restaurant
    • Prepared to conduct weekly cleaning and maintenance duties
    • Prepared and in your workplace at the scheduled time
    • Answer telephone to provide callers with directions, hours of operation, to go orders, etc.
    • Answer questions guests have regarding our products or services
    • Comply with all state and federal law regarding serving alcohol
    • Maintain proper sanitation standards and keep product stored and prepared in safe temperature zones
    • Clean and sanitize equipment, utensils, and counter tops following standard procedures to ensure sanitized drinking and eating surfaces
    • Able to bend at the waist and lift items up to 50 lbs. to waist level
    • Must be able to move items up to 30 lbs. for distances of up to 25 feet.
    • Able to remain standing and active for up to an 8 hour shift. This could include going up and down stairs

    Additional Info:


    Host/Hostess Dress Code:

    Male Dress Code


    • Clean and pressed long sleeve collared dress shirt. Shirt sleeves must be worn down and buttoned unless performing work in the kitchen or behind the bar
    • Matching tie (no novelty ties without a manager approved exception for holidays)
    • Clean and pressed black dress pants with belt
    • Black dress, non-slip shoes with socks
    • No unnatural hair colors
    • No visible tattoos
    • No visible piercing other than in the ears
    • No cologne
    • Clean shaven or beards and mustaches neatly trimmed. No shadows or unkempt beards.
    • Only one visible piece of jewelry other than a wristwatch or wedding ring.
    Female Dress Code


    • Black dress, or black dress pants/skirt and matching blouse.
    • Closed toed non-slip dress shoes
    • No unnatural hair colors
    • No visible tattoos
    which are macabre, violent, or distasteful on nature.


    • No visible piercings other than in the ear and nose. Nose ring limited to a small stud in size.
    • No pants with exposed seams or patch pockets
    • No animal prints, denim, corduroy, or leather pants
    • No halter tops, or t-shirts
    • No torn or frayed clothing
    • No exposed undergarments
    • No perfume
    • Only one visible piece of jewelry other than a wristwatch or wedding ring.
    All employees are subject to manager discretion regarding the appropriateness of their dress.