Scheduling Coordinator - Jupiter, United States - MyCare Medical Group

Description

Job Summary

MyCare Medical is a dynamic team of multi-specialty healthcare providers in a friendly working environment. We are looking for a detail-orientated Scheduling Coordinator to bring their talent to our team

Job Responsibilities

Welcome patients and visitors via phone and also in-person
Field patient questions, providing assistance and direction when necessary
Optimize patient satisfaction by being personable, empathetic and efficient
Schedule patient appointments
Maintain patient accounts by obtaining, recording, and updating personal and financial information
Protect patients' rights by maintaining confidentiality of personal and financial information
Maintain operations by following policies and procedures
Contribute to team effort by accomplishing related responsibilities as needed

Job Qualifications

1+ years of experience working within the customer service industry
Friendly and compassionate disposition
Excellent organizational and time management skills
Strong verbal and written communication skills
Ability to work independently or as part of a team
Professional and empathetic interpersonal communication skills
Dedication to maintaining confidentiality of all patient records
Experience with eClinicalWorks is a plus
Bilingual in English/Spanish is preferred


BENEFITS
Comprehensive benefits package, including Health, Vision, Dental, and Life insurances
FSA and Life Assistance Program (EAP)
401(k) Retirement Plan
Health Advocacy, Travel Assistance, and My Secure Advantage
PTO Accrual and Holidays

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