Jobs
>
Artesia

    Customer Reliability Engineer - Artesia, United States - John Crane

    John Crane
    John Crane Artesia, United States

    1 month ago

    Show more Collapse job
    Default job background
    Description


    As a Customer Reliability Engineer, you will work on-site at a customer facility, coordinate schedules and participate in work with the customer to comply with the "Managed Reliability Agreement (MRP)".

    You must to able to troubleshoot by investigating problems related to product performance and application specific issues.

    You will make complex and independent seal and equipment evaluations, selections and recommendations and manage John Crane owned inventory at site.

    You'll interact with customer appointed program manager, as needed to ensure needs are met and customer is satisfied with John Crane performance of MRP.

    Also addressing any issues immediately as they arise.
    Travel as required performing duties and working directly with customers. Position reports to District Sales Manager.
    Duties & Responsibilities
    Reviews customer applications proactively and makes specific recommendations for MTBR improvement under general direction of the engineering.
    Analyzes and evaluates specific customer applications. Then submits recommendations for improvement via the John Crane Application Data Information Sheet directly to Engineer.
    Directs and troubleshoots as required the application, installation and commissioning of mechanical seals and their auxiliary support systems.
    Observes, collects and evaluates customer data.

    Then reports seal program's results utilizing John Crane's current reliability management software, e.g., ServiceMax under general direction of the engineering.

    Analyzes the equipment survey for inventory optimization opportunities within current consignment management guidelines. Manage, consolidate and standardize inventory at all times.
    Communicates orally and in writing with customers, company personnel, and vendors providing counseling, recommendations, and technical assistance. May include making technical presentations to customers or management with oversight from the engineering.
    Provide customer training for maintenance and operations personnel as required.
    Assists customer with the "Management Of Change (MOC)" process.
    Prepare and submit "MOC Forms" for new stock requirements, deletion of obsolete stock items and complete catalog description changes. Needs signature by Managing Director and Client Contract Representative.
    Collects new equipment data sheets from customer's project engineers and makes initial recommendations for approval by engineering.

    Performs other duties and responsibilities as necessary to comply with specific contractual terms of the agreement, or as required by the manager.

    Monitors KPI's, prepares and submit monthly reports by due date.

    Reports to include charts of all relevant KPI's, list of activities performed to improve reliability, track recommendations made and their implementation, follow up on recommendations to drive improvements in reliability.

    Prepare for and participate in all meetings related to John Crane performance, onsite meetings with clients focused on reliability, EH&S and quality.

    Preform seal condition analysis inspections and reports to determine root cause for seal change to improve equipment reliability and up time.

    Maintain account coverage with up to date back up plan during vacations and holidays.
    Maintain up-to-date safety training records for site access.
    Other duties as assigned.
    Diversity & Inclusion

    We believe that different perspectives and backgrounds are what make a company flourish.

    All qualified applicants will receive equal consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics.

    We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.

    The Individual
    Bachelor of Engineering Degree or equivalent experience.

    Experience:
    Minimum of 1-5 years in Rotating Equipment Reliability.
    Understanding of oil and gas processes.
    Knowledge of pumping systems.
    Thorough understanding of the Microsoft Office Suite of applications.
    Works independent and remotely.
    Troubleshooting and problem solving skills.
    Good communication skills to deliver presentations, reports and problem solve.

    PHYSICAL/MENTAL REQUIREMENTS:
    Must safely be able to navigate through industrial environment.
    Valid driver's license and abstract required for insurance purposes.
    Ability to work unsupervised and remotely.

    WORK ENVIRONMENT:
    Minimal travel required but will travel to Regional Office.
    Works onsite daily at customer location.
    Salary & Benefits

    The pay range for this role is $57,000-$85,000 based on level of experience.
    About Smiths

    At Smiths we apply leading-edge technology to design, manufacture and deliver market-leading innovative solutions that meet our customers' evolving needs, and touch the lives of millions of people every day.

    We are a FTSE100, global business of around 14,600 colleagues, based in 50+ countries.

    Our solutions have a real impact on lives across the planet, enabling industry, improving healthcare, enhancing security, advancing connectivity and supporting new homes.

    Our products and services are often critical to our customer s' operations, while our proprietary technology and high service levels help create competitive advantage.

    We welcome colleagues with a curious mind, who are happy with responsibility, enjoy a challenge and are attracted by the idea of working at a business with a 170+ year history of innovation, and five global divisions, all experts in their field.

    About John Crane
    John Craneis a global leader in rotating equipment solutions, supplying engineered technologies and services to process industries.

    The company designs and manufactures a variety of products, including mechanical seals and systems, couplings, filtration systems and digital diagnostics technologies.

    John Crane customer service is accessed through a global network of more than 200 sales and service facilities in over 50 countries.

    Global reported revenue for fiscal year 2021 was in excess of $1 billion USD.

    John Crane is part of Smiths Group, a global leader in applying advanced technologies for markets in threat and contraband detection, energy, medical devices, communications, and engineered components.

    Hundreds of experts. Over 200 global locations. Innovation and service to help you succeed.

    #J-18808-Ljbffr

    We have other current jobs related to this field that you can find below


  • Air Products Paramount, United States

    At Air Products, our purpose is to bring people together to reimagine what's possible, collaborate and innovate solutions to the world's most significant energy and environmental sustainability challenges. Grow with us as we embark on building tomorrow together by being the safes ...

  • Air Products

    Reliability Engineer

    3 weeks ago


    Air Products Paramount, United States

    At Air Products, our purpose is to bring people together to reimagine what's possible, collaborate and innovate solutions to the world's most significant energy and environmental sustainability challenges. Grow with us as we embark on building tomorrow together by being the safes ...


  • Kindeva Drug Delivery Company Los Angeles, United States

    The Reliability Engineer will lead the sites Asset Reliability agenda, effectively promoting analytical problem-solving techniques and structured reliability improvement processes. · We have an immediate opening for a Reliability Engineers at Kindeva's Northridge, CA manufacturi ...


  • GRN Hudson (Global Recruiters Network) Los Angeles, United States

    Reliability Engineer · Supporting manufacturing operations to achieve superior equipment efficiency with minimal down time. The ideal candidate will play a crucial role in ensuring the reliability and performance of our industrial equipment through continuous improvement initiati ...


  • Alliance Industries, Inc. Costa Mesa, United States

    Anduril Industries is a defense technology company with a mission to transform U.S. and allied military capabilities with advanced technology. By bringing the expertise, technology, and business model of the 21st century's most innovative companies to the defense industry, Anduri ...

  • Strategic Employment

    Reliability Engineer

    18 hours ago


    Strategic Employment Costa Mesa, United States

    We are working with a premier product based company who products are used across multiple industries. They are looking for their next Reliability Engineer for their team. The ideal candidate would have experience with maintenance management in the Aerospace industry. This is an o ...


  • Anduril Industries Costa Mesa, United States

    Anduril's Reliability Engineering organization is seeking a Reliability Engineer to join our team. The Reliability Engineering team works with our broader Engineering team to ensure our products operate and meet all mission performance, environmental conditions, and customer requ ...

  • Monster

    Reliability Engineer

    3 weeks ago


    Monster Irvine, United States

    Choose a company that grows stronger every year · Are you a talented and experienced Reliability Engineer looking for an exciting new opportunity? Look no further than Marvin Test Solutions · We work with some of the biggest names in commercial and military electronic systems, ...


  • BlueWing Ventures, LLC. Costa Mesa, United States

    Anduril's Reliability Engineering organization is seeking a Reliability Engineer to join our team. The Reliability Engineering team works with our broader Engineering team to ensure our products operate and meet all mission performance, environmental conditions, and customer requ ...


  • Anduril Industries Costa Mesa, United States

    Anduril's Reliability Engineering organization is seeking a Reliability Engineer to join our team supporting classified projects. The Reliability Engineering team works with our broader Engineering team to ensure our products operate and meet all mission performance, environmenta ...


  • Hargrove Engineers and Constructors Los Angeles, United States

    Who We Are · Hargrove supplies unparalleled services in engineering, procurement, construction management, and technical services in the industrial, commercial, and government sectors. With over 2,000 Teammates across the US, we build long-term support relationships in the energ ...

  • B H P Corp

    Reliability Engineer

    3 weeks ago


    B H P Corp Burbank, United States

    About BHPAt BHP we support our people to grow, learn, develop their skills and reach their potential. With a global portfolio of operations, we offer a diverse and inclusive environment with extraordinary career opportunities. Our strategy is to focus on creating a safe work envi ...


  • Network Rail Consulting Los Angeles, United States

    About us · Network Rail Consulting (NRC) is the international consultancy arm of Network Rail – the owner and operator of Britain's mainline rail system. · Through our consulting services in the United States (US), we are assisting both public agencies and private clients in th ...


  • SpaceX Hawthorne, United States

    SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars. ...


  • John Crane Pasadena, United States Full time

    Job Description The Customer Reliability Engineer works on-site at a customer facility(s), participating in activities with the customer to comply with the partnership agreement. The engineer makes independent seal and equipment evaluations, selections and recommendations with o ...


  • EVONA Irvine, United States

    Join Our Client's Team as a Site Reliability Engineer (SRE) · Are you passionate about ensuring the reliability and stability of cutting-edge infrastructure? Do you thrive in collaborative environments where your ideas are valued and your contributions make a real impact? If so, ...


  • Fox Corporation Los Angeles, United States

    OVERVIEW OF THE COMPANY · Fox CorporationUnder the FOX banner, we produce and distribute content through some of the world's leading and most valued brands, including: FOX News Media, FOX Sports, FOX Entertainment, FOX Television Stations and Tubi Media Group. We empower a dive ...


  • Albemarle Pasadena, United States Full time

    Description · Are you inspired by "what's next"? So are we. · When you join the Ketjen team, you contribute to a better tomorrow. You will play a role in powering many of the world's largest and most critical industries, from energy and communications to transportation and elect ...


  • Space Exploration Technologies Hawthorne, United States

    SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars. ...


  • SpaceX Hawthorne, United States

    SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars. ...