Customer Service Specialist - Dallas - Orkin

    Orkin
    Orkin Dallas

    5 hours ago

    Full time $50,000 - $85,000 (USD) per year *
    Description
    Overview:

    We Need Your Next-Level Service Mindset at the Best in Pests.

    As part of the Orkin team, you'll be critical to helping our customers feel we've delivered on our promise. That means building on our reputation for top-notch service from the industry leader with more than 125 years of protecting homes and businesses.

    Our Customer Service Specialist position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that's counting on you. You'll excel with organizational skills and commitment to accuracy in a fast-paced dynamic environment.

    You'll have more than a job—you'll have a career with growth potential and benefits that go beyond the basics. This includes full medical, dental and vision coverage for you and your family, competitive pay and a 401(k) program. Not to mention, you'll receive opportunities to volunteer and give back.  

    With Orkin's award-winning training program, you'll receive all the tools you need to succeed. That means no industry experience required to start building your career. Plus, if there's one thing we know at Orkin, it's that pests keep coming back, and that makes our industry recession resistant.  

    Ready to start a career with staying power? Apply now 

    Responsibilities:

    As a Customer Service Specialist, you will be a Subject Matter Expert and play a pivotal role in ensuring every customer has an experience that's the best in pests. You will field incoming requests, schedule service visits and maintain efficient routes that reduce drive time for Orkin Pros. Leading with empathy and a service mindset, you'll keep integrity and excellence at the forefront as you coordinate service, resolve issues and support overall satisfaction to help your branch maintain and grow customers.

    You will…

    • Answer incoming calls and make outbound calls to customers to schedule, confirm and follow up on service appointments.
    • Proficiently navigate a Windows-based & Web-based system to track routes and optimize current and future schedules—don't worry, we will train you
    • Apply expertise developed in training to schedule appointments for technicians to efficiently minimize drive time and/or distance as needed and recommend alternative routes when appropriate
    • Use your sharp listening skills and probing questions to identify the customer's concern and evaluate their needs
    • Monitor, update and maintain customer database with accurate customer information including call details, disposition of calls, payments, and other results
    • Reschedule unserviced accounts within 24 hours
    • Participate in quality assurance processes, programs, and initiatives
    • Safeguards customer's privacy and other proprietary information

    We Offer…

    • Competitive earnings starting at $18 to $21 per hour 
    • Comprehensive benefits package including medical, dental, vision, maternity, & life Insurance
    • 401(k) plan with company match, employee stock purchase plan
    • Paid vacation, holidays, and sick leave
    • Employee discounts, tuition reimbursement, dependent scholarship awards
    • Industry leading, quality, comprehensive training program

    Why Orkin?

    • You are interested in an opportunity with career potential in a reliable, recession-resistant industry
    • You have a service-oriented mindset that leads you to build loyalty and trust with customers
    • You hold yourself responsible to commitments
    • You value being part of a team
    • You want to keep learning, improving and developing as a leader
    • You want to join a company that supports the community
    • You want a career with a purpose at a mission-driven company that values
      • Safety
      • Professionalism
      • Empathy
      • Integrity
      • Innovation
    Qualifications:

    What do you need to be successful?

    • Previous experience in Customer Service or Sales preferred
    • High School Diploma or equivalent required
    • Excellent interpersonal and communication skills
    • Basic computer skills in various software and web-based applications
    • Proficient in Microsoft Office
    • Strong attention to detail and follow through
    • Demonstrated ability to prioritize tasks and manage time efficiently

    What will my work environment be like?

    Candidates must meet physical job requirements and safely perform the job duties with or without accommodations:

    • Must be comfortable sitting at a desk and working with a computer, keyboard, telephone, and other office equipment for extended periods of time
    • Be able to regularly lift and/or move up to 25 pounds.

    Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer

    #ORKCOMMAPP

    * This salary range is an estimation made by beBee
  • Work in company

    Service Specialist

    Only for registered members

    It's fun to work at a company where people truly believe in what they are doing · Job Description: · A Service Specialist is part of a team that provides various administrative support to our clients which may include; copy, print, mail, hospitality, facilities and receptionist s ...

    Dallas $16.26 - $20 (USD)

    3 days ago

  • Work in company

    Service Specialist

    Only for registered members

    A Service Specialist is part of a team that provides various administrative support to our clients which may include; copy, print, mail, hospitality, facilities and receptionist services. · Mail Services includes metering, sorting, and distributing mail and accountable packages p ...

    Dallas $16.26 - $20 (USD)

    2 weeks ago

  • Work in company

    Customer Service Specialist

    Only for registered members

    +The customer service specialist will provide exceptional support and services to customers. · +Handle customer inquiries. · Maintain professionalism in all interactionsProcess orders and returnsBENEFITS+CoveragePaid time off <Li RETIREMENT SAVINGS PLAN LI EMPLOYEE WELLNESS PROGR ...

    Dallas, TX

    1 month ago

  • Work in company

    Order Services Specialist

    Only for registered members

    Join a global financial institution as an Order Services Specialist and build your career. · ...

    Dallas, TX

    1 week ago

  • Work in company

    Client Service Specialist

    Only for registered members

    · Position Summary · Focus Partners Wealth is seeking a Client Service Specialist to join our team The Client Service Specialist demonstrates a passion to serve and strives to provide exceptional service and exceed client expectations. They are responsible for delivering solutio ...

    Dallas, TX

    5 days ago

  • Work in company

    Mortgage Servicing Specialist

    Only for registered members

    +We are seeking a Mortgage Servicing Specialist to provide chat and phone-based support to internal team members at Morgan Stanley. · ++Prior experience in mortgage servicing (servicing background required) · Strong understanding of escrow, tax, insurance, and flood insurance con ...

    Dallas, TX

    4 weeks ago

  • Work in company

    Patient Service Specialist

    Only for registered members

    We are looking for a Patient Service Specialist to join our team. As a Patient Service Specialist you will be responsible for coordinating patient appointments, registering patient information, verifying insurance, collecting copayments and reconciling charges. · Coordinates pati ...

    Dallas, TX

    3 weeks ago

  • Work in company

    Client Service Specialist

    Only for registered members

    · Position Summary · Focus Partners Wealth is seeking a Client Service Specialist to join our team The Client Service Specialist demonstrates a passion to serve and strives to provide exceptional service and exceed client expectations.  They are responsible for delivering soluti ...

    Dallas, TX

    1 day ago

  • Work in company Remote job

    Servicing Transaction Specialist

    Only for registered members

    This is a full-time remote position for a Servicing Transaction Specialist. · Strong Analytical Skills to evaluate data, identify discrepancies, and perform complex problem-solvingExcellent Communication Skills to effectively collaborate with colleagues and address client and bor ...

    Dallas, TX

    1 month ago

  • Work in company

    Intake Services Specialist

    Only for registered members

    The Opportunity. · Homecare Homebase is searching for an Intake Specialist to join our Clinical Operations Services team. · ...

    Dallas, TX

    1 month ago

  • Work in company

    Customer Service Specialist

    Only for registered members

    · Why Join ChildCareGroup  · Founded in 1901, ChildCareGroup's (CCG) mission is to champion a strong early childhood system that teaches children and parents, trains early childhood professionals, and assists families.   · We change lives while offering competitive benefits, opp ...

    Pegasus Park, Dallas, TX, US $50,000 - $85,000 (USD) per year

    10 hours ago

  • Work in company

    Tech Service Specialist

    Only for registered members

    Business Unit: Draeger, Inc., Job-ID: 1143 · Location: Dallas · Function: Service · Work Location: Field Service · Employment Type: Permanent · The Job Responsibilities · We are seeking an experienced biomed technician who provides direct technical field service support for medic ...

    Dallas, TX $52,000 - $88,000 (USD) per year

    11 hours ago

  • Work in company

    Customer Service Specialist

    Only for registered members

    The Customer Service Specialist will be responsible for delivering exceptional customer support and ensuring customer satisfaction in a full-time on-site role based in Dallas,TX. · They will respond to inquiries via phone or email,resolve customer issues,maintain strong client re ...

    Dallas, TX

    1 month ago

  • Work in company

    Customer Service Specialist

    Only for registered members

    Description: · About Us · Customand was created with a simple mission: to provide individuals, families, and businesses with a seamless transition from one place to another. Our team of trained professionals uses modern equipment, industry-approved packing techniques, and best-in ...

    Dallas, TX $50,000 - $85,000 (USD) per year

    5 days ago

  • Work in company

    Travel Service Specialist

    Only for registered members

    This role involves providing superior customer service, operational support and basic data analysis to deliver exceptional travel experiences for Amazon employees. · ...

    Dallas, TX

    2 weeks ago

  • Work in company

    IT Service Delivery Specialist

    Only for registered members

    AECOM seeks an IT Service Delivery Specialist to join our Corporate IT team. The IT Service Delivery Specialist will ensure our customers' needs and expectations are properly understood. · ...

    Dallas, TX

    1 month ago

  • Work in company

    Client Service Specialist

    Only for registered members

    · Position Summary · Focus Partners Wealth is seeking a Client Service Specialist to join our team The Client Service Specialist demonstrates a passion to serve and strives to provide exceptional service and exceed client expectations. They are responsible for delivering solutio ...

    Dallas, TX

    5 days ago

  • Work in company

    Customer Service Specialist

    Only for registered members

    About Us · Customand was created with a simple mission: to provide individuals, families, and businesses with a seamless transition from one place to another. Our team of trained professionals uses modern equipment, industry-approved packing techniques, and best-in-class customer ...

    Dallas, TX $50,000 - $85,000 (USD) per year

    4 days ago

  • Work in company

    Client Service Specialist

    Only for registered members

    · Position Summary · Focus Partners Wealth is seeking a Client Service Specialist to join our team The Client Service Specialist demonstrates a passion to serve and strives to provide exceptional service and exceed client expectations.  They are responsible for delivering soluti ...

    Dallas, TX

    3 days ago

  • Work in company

    Mortgage Servicing Specialist

    Only for registered members

    The Servicing Oversight Specialist manages client inquiries and escalations related to mortgage servicing. · ...

    Dallas, TX

    1 month ago

Jobs
>
Customer service specialist
>
Jobs for Customer service specialist in Dallas