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- Answering incoming calls, making outbound calls, checking voicemails, managing electronic communications, and managing the flow of medical records and other important, confidential documentation.
- Ensure timely answering of phones, direct calls to the appropriate team member, proactive follow-up, manage voicemail
- Ensure all supplies are stocked, maintaining a clean and tidy work environment
- Employ critical thinking to provide a solution for the patient or direct them to the appropriate resource including appropriately escalating patient concerns
- Work in a team environment with front office and providers
- Possibility of monitor patient flow, rooming patients, and prioritize flow for physicians and staff
- Possibility of working from home half a day.
- Excellent customer service
- Maintain a professional presentation, patient confidentiality and have strong interpersonal communication skills in person and by phone
- Must have exceptional organizational, time management skills and be able to appropriately prioritize responsibilities
- Must be eager to work in a dynamic environment and willing to learn new skills
- Proficient with computers and have strong keyboarding skills
- Must have the ability to work well both as a member of a team and independently and able to take initiative
- Must be open-minded, non-judgmental and compassionate
- 1+ years of healthcare experience preferred (not required)
- High School diploma or equivalent
- Medical Assistant License: preferred
- 1-2 years of relevant experience in a medical office setting: preferred (not required)
- Basic knowledge of Medical Terminology
- Basic math skills (add, subtract, etc.)
Medical Assistant - Bellevue, United States - Holistique Naturopathic Medical Center
Description
Job Description
Job DescriptionSalary: $20-$29/hr DOEDuties specific to this position include:
Qualifications:
Education & Experience:
Schedule: Monday-Thursday
Hours: Mondays 10AM-5PM, Tues-Thurs 8AM-close
Work Location: One location - Bellevue, WA 98004