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    Broadband Technician I - Austin, United States - Grande | RCN | Wave

    Grande | RCN | Wave
    Grande | RCN | Wave Austin, United States

    2 weeks ago

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    Description

    BROADBAND TECHNICIAN

    Astound Broadband, the sixth-largest telecommunications provider in the United States, is currently seeking a Broadband Technician to join their team in Austin, Texas.

    If you are someone who enjoys working with cutting-edge technology and providing superior telecommunications services, then this role is perfect for you. At Astound Broadband, you will receive one-on-one training and coaching, a supportive work environment, and the chance to represent a leading company in the industry.

    As a Broadband Technician with us, you will play a key role in residential installations and disconnections for data, video, and phone services. Your focus on customer service, education, and quality work will be crucial in ensuring customer satisfaction. Additionally, you will have the opportunity to develop your skills, work with a supportive team, and make a positive impact within the local community.

    Responsibilities:

    • Residential installation and disconnections for data, video, and phone services
    • Ensure and record correct RF signal levels
    • Communicate effectively with leadership and dispatch
    • Provide customer education
    • Operate company vehicle responsibly
    • Perform other assigned duties

    Requirements:

    • High school diploma or equivalent
    • Entry Level experience
    • Maintain a satisfactory driving record and possess a valid driver's license
    • Skills in using ladders, hand or power tools, customer service, communication, basic computer skills, problem-solving, time management, teamwork, and ability to work independently

    Benefits:

    • 401k retirement plan with employer match
    • Insurance options: medical, dental, vision, life, and STD insurance
    • Paid Time Off/Vacation
    • Floating Holiday and Paid Holidays
    • Paid Sick Leave
    • Tuition reimbursement program
    • Employee discount program

    Mission Statement:

    • Take care of customers
    • Take care of each other
    • Do what we say we are going to do
    • Have fun

    Astound Broadband is an Equal Opportunity Employer committed to fostering a diverse and inclusive workplace where every employee is valued and respected. Discrimination is not tolerated, and we strive to provide equal opportunities for all individuals, regardless of background or characteristics.

    Join us today and be part of a dynamic team that is dedicated to excellence!

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