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    Service Center Administrator - Green Bay, United States - Rust-Oleum Corporation

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    Full time
    Description

    JOB DESCRIPTION



    Title: Service Center Administrator



    Our Company:


    Carboline is a reputable coatings manufacturer based in St. Louis, known globally for producing top-notch performance coatings, linings, and fireproofing products. With over 20 manufacturing facilities worldwide, Carboline has been recognized as a top workplace for seven consecutive years, reflecting our strong emphasis on fostering a positive work culture and maintaining safe environments.


    As part of RPM International Inc., a multinational corporation with a significant presence in specialty coatings, sealants, and building materials, Carboline contributes to building a better world through its market-leading brands trusted by consumers and professionals alike.


    If you're looking to be part of a dynamic global organization with ample room for personal and professional growth, we'd love to hear from you.


    Position Summary:


    As a Service Center Administrator, your primary responsibility will involve overseeing and coordinating day-to-day activities at the service center.


    Key Responsibilities:

    • Handle incoming calls, assist customers, provide directions, and offer order information.
    • Support will-call customers and manage various documentation including Bill of Ladings and Packing Slips.
    • Coordinate shipping paperwork and liaise with freight lines for order pickups.
    • Complete essential administrative tasks to ensure smooth workflow at the service center.
    • Input data into the system for outgoing shipments and provide support to Customer Service Representatives.
    • Generate reports, assist in warehouse functions, and communicate with the manufacturing plant for shipment coordination.
    • Operate computer systems for sales orders and ensure all customer requirements are met.
    • Collaborate with the Corporate Traffic Department to optimize shipment costs.
    • Undertake additional duties as assigned and prioritize safety and quality programs.

    Requirements:

    • High School Diploma.
    • Proficiency in Microsoft Office.
    • Minimum of 1 year prior office-related work experience.
    • Strong communication and interpersonal skills with the ability to analyze data and work effectively in a team.
    • Ability to interpret documents, operate a computer, and follow safety protocols.
    • Available Monday to Friday from 10:30 am to 7:00 pm, occasional weekends based on workload.

    Physical Requirements:


    Must be able to wear all required personal protective equipment as per OSHA standards.


    What We Offer:


    We provide a collaborative work environment focused on creativity and teamwork, with a management team dedicated to employee growth and autonomy. You'll have the opportunity for unlimited earnings, a comprehensive benefits package, including a company-matched 401K and retirement pension plan. After 6 months, there is also an option to work from home one day a week.


    Carboline is proud to be an Equal Opportunity Employer that celebrates diversity and welcomes individuals with disabilities and protected veterans to apply.


    'To hire the best, we strive to be the best.'


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