Customer Service Rep> - Sanford, United States - Americold

Description

Americold [Customer Service Representative] As a Customer Service Rep at Americold, you'll: Respond to all customer inquiries and complaints concerning work-orders, shipments, inventory counts, etc.

and report customer feedback to management; Provide clerical support including overseeing all paperwork associated with orders, maintaining corresponding files, answering phones, operating office equipment/computers; Schedule loads as required and maintain updated reports to ensure all loads are empty and closed; Resolve refused product, over, short, and damaged (OS&D) orders...