Household Operations Assistant - San Francisco - Pocketbook Agency

    Pocketbook Agency
    Pocketbook Agency San Francisco

    1 day ago

    Customer Service / Support
    Description

    JRN#2425

    A discreet and tight-knit family in the Bay Area Peninsula is adding a new full-time role, encompassing both Chef & Household Operations Assistant (Sunday–Thursday) responsibilities. This role blends culinary leadership (backup to Head Chef), personal administrative support, and light operational oversight within a small estate team. In general, you will be responsible for cooking two days per week, and spend the other days supporting household and personal operations. The ideal candidate is flexible, discreet, detail-oriented, and comfortable floating between kitchen, personal support, and household coverage to ensure seamless daily operations.

    This is an opportunity to join a collaborative team offering stable, long-term employment.

    KEY RESPONSIBILITIES:

    Culinary & Kitchen

    • Serve as backup to Head Chef; independently plan, shop, and prepare high-quality, healthy meals 2+ days per week
    • Accommodate dietary preferences and restrictions.
    • Maintain organization, sanitation, and inventory of kitchen and pantry.
    • Manage food procurement, grocery runs, and kitchen supply ordering.
    • Support event dining, including menu coordination and execution.
    • Assist with meal service as needed.
    • Strong skills in various Asian cuisines / California farm-to-table preferred.
    • Assist Head Chef with prep duties.

    Household Operations & Team Support

    • Provide proactive administrative and personal support to Principals and other household employees (EA / Estate Manager) as needed.
    • Manage errands, ad hoc projects, reservations, and select travel coordination.
    • Assist with gift sourcing, purchasing, wrapping, and personal shopping.
    • Support packing/unpacking and trip preparation.
    • Handle correspondence and maintain strict confidentiality.
    • Float within a small estate team to provide coverage as needed.
    • Conduct daily walk-throughs to maintain presentation and attention to detail.
    • Coordinate with housekeeping, vendors, and service providers.
    • Assist with event planning logistics and vendor coordination.
    • Support household ordering, package distribution, and returns.
    • Provide light vehicle oversight (inspection, fueling, service coordination) and occasional driving.
    • Assist with management of two household dogs (appointments, supplies, scheduling).
    • Maintain working knowledge of household systems and technology.

    QUALIFICATIONS:

    • Proven private home experience in both culinary and personal assistant capacities.
    • Strong cooking skills with ability to execute healthy, family-style meals at a high standard.
    • Flexible mindset, able to pivot between roles and responsibilities with ease and a positive attitude.
    • Highly organized, adaptable, and comfortable in a fast-paced estate environment.
    • Discreet, professional, and service-oriented.
    • Tech-savvy; able to quickly learn household systems and platforms.
    • Valid driver's license and willingness to provide transportation support.
    • Team-minded with willingness to cross-train and provide operational backup.
    • Excellent verifiable references and clean background check.

    Location: Bay Area Peninsula

    Compensation: K, generous medical stipend, PTO & Sick leave

    Schedule: Sunday - Thursday (Chef days:12 PM-10 PM, primarily dinners, some lunches; Operational days: 9 AM-7 PM)

    *OPEN TO RELOCATING A STAR CANDIDATE


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