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Monticello

    F&B Beverage Shift Manager - Monticello, United States - Resorts World New York

    Resorts World New York
    Resorts World New York Monticello, United States

    2 weeks ago

    Default job background
    Description
    Essential Functions
    • Works as a member of a cohesive management team that supports each other's decisions and presents a united front to the staff.
    • Functions as a role model to staff as well as to junior managers.
    • Takes an active role in developing frequent diners through vowing to do whatever is necessary to ensure the return of every guest and to instill this philosophy in every employee.
    • Develops new ways to increase guest counts.
    • Ensures effective recruitment, hiring, training, recognition, coaching and counseling and other personnel related matters are being handled appropriately throughout the departments.
    • Works with the management team to determine appropriate staffing levels.
    • Operates with an awareness of staffing trends, upcoming seasonal business changes, and any other events, or issues which may have an impact on business, is essential.
    • Works towards maximizing sales and optimizing profits through the management of all cost centers.
    • Remains abreast of the budget and understand the reasons behind why the budgeted targets were or were not met.
    • Maintains high standards in all areas of security, safety, cleanliness and sanitation are essential.
    • Maintains the cleanliness and organization of the restaurant throughout each shift.
    • Communicates positively about the restaurants and has an attitude of success.
    • Creates an environment where people want to work and feel comfortable working.
    • Operates well with other managers, in terms of consistency, consensus on issues and flexibility.
    Performs other tasks as assigned.

    Core Competencies:
    • Demonstrates consistent regard and dedication to guests, vendors, colleagues and the Company by being engaged, interested and productive
    • Demonstrates a working knowledge of our marketplace; actively and collaboratively assists in building the best practices necessary for the Company's success
    • Demonstrates an understanding of the impact actions and decisions have on the Company both financially and on guest relations
    • Demonstrates the courage and initiative to present new ideas and perspective to create positive results
    • Exhibits respectful consideration of viewpoints, situations and others
    • Puts the guest at the forefront of every decision
    Essential Requirements
    • Possesses an awareness of and remains alert to all aspects of the operation throughout the shift and knows where to be and when.
    • Strong interpersonal and communication skills required
    • Strong organizational skills and attention to detail required
    • Demonstrates excellent communication and customer service skills
    • Able to work independently and make the right decisions for the business
    • Possesses a working knowledge of the POS system.
    • Proficiency in:
      • Opening and closing procedures
      • Running reports
      • Food knowledge
      • Beverage knowledge
      • Team Building and Employee Focus
    • Demonstrates a profit mentality by setting goals, following through and meeting goals.
    • Understands the acceptable levels of quality of our food and our beverages and as such to ensure that these products are ready for service every shift.
    • Demonstrates the ability to run a quality operation with attention to detail, in particular paying attention to temperature, lighting, music levels and the overall ambiance of the restaurant.
    • Understands the importance of employees and interacts with them in a mutually respectful and friendly manner.
    Knowledge/Work Experience
    • Must be 21 years or older
    • High school diploma or G.E.D preferred
    • Prior restaurant experience or related education
    • Five (5) years of relevant experience with a minimum of three (3) years as a manager/supervisor in a high-volume Food & Beverage operation.
    • Must have a NYS Food Handlers Permit
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