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- 3 years of experience in Java/J2EE or Dot Net Technologies
- Should have at least 2 years of experience in the support role
- Working knowledge in database (PL/SQL, Query writing)
- Experience in GIT for source code management
- Experience in operations & ticket resolution (incident management)
- Experience in in Technical concepts, Analytical and Problem-solving skills
- Level 2 application support for JAVA, J2EE, Spring Boot WebLogic, Open Shit Container OR Dot Net, SSIS, C#
- Monitor production jobs and environment, on-call rotation
- Incident triage, assignment & resolution
- Support configurations for programs, enhance existing programs and/or integrate packaged vendor solutions with existing systems.
- Documents, tests (unit and integration), implements and provides on-going support for the applications.
- Application monitoring and preventive maintenance
- Weekly status and SLA reporting
- Analyze, troubleshoot and resolve complex production application defects
- Perform minor application upgrades / enhancements
- Support infrastructure maintenance / validation
- Support disaster recovery testing / validation
Application Support Engineer - Plano, United States - Hexaware Technologies
Description
Application Support Engineer
Job Location: Plano, TX
Need candidates who are Local to Plano OR willing to relocate to Plano.
Work Model: Onsite from Day1 – Hybrid (3 days onsite, 2 days remote)
Ensure all your application information is up to date and in order before applying for this opportunity.
Willing to work in rotational shifts.
Technical Skills:
Responsibilities: