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Sales Manager- SMERF - Grand Rapids, United States - Nhshotels
Description
** Sales Manager- SMERF**
**Job Category****:** Sales **Requisition Number****:** SALES01751 Showing 1 location **Job Details**
**Description**
National Hospitality Services (NHS) has a passion for results. Throughout our many years in the
hospitality industry, we have proven the ability to deliver service and value. Our expertise covers a broad
range of lodging options, from extended stay and limited service properties, to full-service hotels
featuring restaurants and convention centers.
The Delta by Marriott Grand Rapids offers the very best in service, convenience, and quality. The Delta
by Marriott features 181 guest rooms, executive, and family suites, as well as handicap-accessible rooms.
From enjoying our 180 giant indoor waterslide or our beautifully appointed Ballroom, our guests
experience a whole new world of business services and family fun.
The Role
The Sales Manager is responsible for establishing new Group Business, National, Regional and Local
Negotiated Accounts and maintaining strong trusted relationships with our current clients. The Sales
Manager will work closely with other Sales staff and the management team to maximize revenues
ensuring the hotels continued success and profitability. This position is critical to the success of the hotel
and requires and individual who is naturally at ease with people, can think quickly on their feet and is
determined to succeed. This position will be heavily focused on prospecting for new business by cold
calling in person.
Duties and Responsibilities
Acquire and maintain a solid base of accounts towards attaining the propertys budgeted profit
levels.
Solicit sales for the property through planned, personal calls and telephone solicitations to local
trade and professional associations/corporations, travel agents, as well as other local and state
organizations that could result in potential business for the hotel.
Monitor customer preferences to determine focus of sales efforts
Maintains contact with all clients in the market area to ensure high levels of client satisfaction
Take initiative to develop new strategies and uncover new markets to generate sales.
Target accounts, markets, or segments with heavy emphasis on proactive solicitation and account
saturation.
Arrange and conduct special events, site inspections, and off-site presentations for potential
clients.
Provide operations staff up-to-the-minute information regarding specific accounts.
Regular, consistent attendance is essential to the successful performance of this position.
Due to the cyclical nature of the hospitality industry, employees may be required to work varying
schedules to reflect the business needs of the hotel.National Hospitality Services LLC is an Equal Opportunities Employer, Embracing Diversity in the Workplace
Required Skills and Experience
Highly energetic and motivated individual
Must have strong sales skills
3+ years of sales experience required
Previous hospitality industry experience preferred but not required
Excellent interpersonal and communication skills with strong customer/client focus essential
Self-Starter with ability to work independently and as a team
Strong problem-solving skills
Excellent written communication skills
Ability to work in a fast-paced, high pressure environment
Ability to shift and manage multiple priorities
Results driven focus and ability to work through to completion in a timely manner
Adaptable to change
Strong knowledge of Microsoft Office products to include, but not limited to Microsoft Excel and Microsoft Outlook
High level of flexibility regarding overtime during times busy periods as required by the business
**Qualifications**
**Skills**
**Behaviors**
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**Motivations**
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**Education**
**Experience**
**Licenses & Certifications**