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About Million Dollar Baby Co. · Million Dollar Baby Co. started in 1990 and is proudly family-owned and operated in Los Angeles. Since then, MDB has grown to 7 distinct brands of children's furnishings ranging in style, aesthetic, and price, while carrying some of the industry's ...
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Role: Support Specialist · Reports to: Program Manager · Site Name: Turning Point · Address: th Street, Santa Monica, CA 90404 · Status: Full Time, non-management, non-exempt (hourly) · Schedule: Sunday-Thursday 3pm-11:30pm · Summary: · As a Support Specialist at our shelter ...
Los Angeles, CA, USA $38,000 - $62,000 (USD) per year6 days ago
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About the Company · SEV Laser is a rapidly expanding med-spa brand with 50+ locations nationwide. We run a high-volume, fast-paced operational environment where technology reliability is critical. Our core systems include Zenoti, Kandji, Google Workspace, and Ubiquiti network inf ...
Los Angeles, CA $48,000 - $80,000 (USD) per year1 week ago
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We're looking for an IT Support Specialist to manage and continually improve our internal IT systems and support processes. · Rapid IT Support: Serve as the primary point of contact for all internal IT requests and incidents. · System Administration & Provisioning: Administer our ...
Los Angeles Full time1 month ago
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Role: Support Specialist · Status: Full Time, Non-Exempt (Hourly), Non-Management · Location: Turning Point th Street, Santa Monica, CA 90404 · Schedule: Sunday-Thursday 7am-3:30pm · Summary: · As a Support Specialist at our shelter, you will be an essential part of our mission ...
Los Angeles, CA, USA $38,000 - $62,000 (USD) per year6 days ago
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Silvus Technologies seeks an IT Support Specialist to provide technical support to end users in their West Los Angeles headquarters. · ...
Los Angeles1 month ago
Customer Support Specialist - Los Angeles - Kevidko Inc
Description
Benefits:
401(k) matching
Bonus based on performance
Employee discounts
Opportunity for advancement
Job Overview
We are looking for a Customer Support Specialist who is passionate about delivering exceptional customer experiences while actively contributing to the ongoing improvement of our processes. In this role, you won't just follow procedures—you'll help shape them. As a key liaison between our departments, you'll play a vital role in ensuring customer satisfaction through phone, email, and live chat support while keeping our operations running smoothly.
There are no boring days here We are constantly finding new ways to improve, and we want someone who is eager to grow with us. If you thrive in a fast-paced environment, love problem-solving, and enjoy collaborating to make things better every day, this is the perfect opportunity for you.
Key Responsibilities
Customer Interaction: Communicate professionally and efficiently with customers via phone, email, and live chat.
Order Management: Accurately enter, update, and track orders to ensure timely and error-free fulfillment.
Problem-Solving & Issue Resolution: Take ownership of customer issues and work proactively with internal teams to find the best solutions.
Process Improvement: Identify opportunities to enhance workflows, reduce inefficiencies, and help build better systems as we grow.
Collaboration & Communication: Act as the bridge between departments (warehouse, sales, operations) to streamline processes and improve customer experience.
Live Chat & Real-Time Support: Provide quick and effective responses via live chat to assist customers in making informed decisions.
Data Entry & Accuracy: Maintain up-to-date and accurate customer information across multiple platforms.
Follow-Up & Proactive Customer Care: Ensure customers receive timely updates and assistance, going above and beyond to build strong relationships.
What We're Looking For
A growth-oriented mindset—you love learning, adapting, and contributing to process improvements.
Strong communication skills with a customer-first approach.
Comfort with technology and software, including order management and support systems (training provided).
Excellent attention to detail and the ability to stay organized in a fast-paced environment.
A problem-solver who takes initiative rather than waiting for directions.
Experience in customer support, data entry, or administrative roles is a plus.
Why Join Us?
Competitive Pay: $21/hour + overtime opportunities.
No Boring Days: Every day is an opportunity to improve and grow with a company that values innovation.
Team-Oriented Culture: Work with a supportive, fast-moving team that values your input.
Growth Opportunities: We are expanding, and we want you to grow with us.
Direct Impact: Your ideas and contributions will directly shape how we evolve.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
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