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    • Claims Specialist - Allentown - Allere

    Allere
    Allere Allentown

    1 week ago

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    Description

    Job Description

    Job Description At ALLERE GROUP, we pride ourselves in creating the perfect match for our candidates. We work tirelessly to build relationships with top companies across the nation, so we always have exciting opportunities for the right candidates. If you are excited about emerging technologies and would love to be a part of a progressive company, we want to talk to you Job Title: Property Damage Claims Specialist Location: Allentown, Pa Seeking damage claims specialist to manage customer property damage claims that may
    occur allegedly due to the operations or providing external service. Responsibility includes the accurate and timely processing of customers' claims, while conforming to state regulations and the Company's tariff. This individual will oversee the process, from the time the claim is initially received through the final determination and notification to the claimant and claim settlement, if warranted. This individual will be responsible for ensuring proper documentation, maintaining tracking reports, as well as handling customer inquiries.

    RESPONSABILITIES
    • Assist in determining liability for damage claims
    • Ensure compliance with state regulations and Company tariff
    • Analyze claims to ensure losses to be paid are appropriate for the event.
    • Process claims by accepting or rejecting claimant's documentation
    • Maintain tracking records of all accepted and denied claims
    • Ensure confidentiality of claims decisions and rationale
    • Provide quality customer service
    • Manage escalated calls or route to appropriate work groups
    • All other duties and projects as assigned
    QUALIFICATIONS
    • Minimum three (3) years' experience in Claims Handling
    • Proficiency with all Microsoft Office products, specifically Word and Excel
    • Strong verbal and written communication skills
    • Problem-solving and conflict-resolution skills
    ALLERE GROUP is committed to our community and diversity. We are a proud woman-owned business (WBENC certified) and active supporters of numerous philanthropic, volunteer, and fundraising endeavors. ALLERE GROUP offers direct hire, contract to hire, and statement of work placements. We offer access to employer healthcare benefits, and a 401k retirement plan. Allere Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
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