- Assists customers with parking tickets.
- Operates POS systems to accept payment for parking, makes change and issues receipts or tickets.
- Answers all guest questions and provides directions.
- Records complaints and unusual occurrences in the shift log.
- Posts waiting times at cashier window and advises guest accordingly.
- Stores guest car keys by valet parking ticket number.
- Pays particular attention to match the guest's claim check number to the corresponding key tag.
- Dispatches valet parkers on a rotating basis.
- Maintains knowledge about the hotel, its amenities and the local area.
- Deposits all receipts at the end of the shift.
- Responsible to account for all valet parking tickets issued to the door attendant, verifying that there are no outstanding/ unaccounted for valet parking tickets or car keys.
- Keeps the cashier booth clean and orderly at all times.
- Cross trains Front Desk agents to handle relief.
- Provides exceptional customer service.
- Works safely, following all established safety rules and regulations.
- Communicate effectively with co-workers, supervisors and guests.
- Follow all relevant policies and procedures.
- Complies with the company's recycling program standards.
- Performs other duties as assigned.
- High school diploma, GED, or equivalent experience preferred.
- Must be outgoing, friendly and have a positive attitude.
- Must have good manners and be able to handle some pressure (peak periods).
- Must be cooperative and be able to handle instructions.
- Must possess good communication skills.
- Must be able to report to work on time as scheduled.
- Must be able to work weekends, holidays and nights as needed.
- Must be able to successfully pass a background check.
- Must present an overall professional appearance and report to work in appropriate attire.
Cashier - Valet - Dover, United States - Bally's Corporation
Description
ESSENTIAL FUNCTIONS:
ADDITIONAL FUNCTIONS:
REQUIREMENTS/EDUCATION: