Patient Service Representive Pediatrics - Putnam, United States - Day Kimball Hospital

Description

Day Kimball Medical Group

Patient Services Representative

DKMG - Pediatrics

20 Hours

1st Shift

Patient Service Representative Job Summary

Under general supervision of the Practice Supervisor/Manager in an outpatient clinical setting, the Medical Assistant provides initial patient triage, registration, patient intake services, assists with direct patient care, and performs specialized medical procedures of a routine nature, as dictated by established clinical protocol.

Also Performs the clerical duties and facilitates the smooth functioning of the patient care flow.

Patient Service Representative Responsibilities

• Assists with direct patient care procedures and related tasks; checks in patients, assists in obtaining patient histories, takes vital signs, prepares charts, and assists with medical examinations.
• Accurately transcribes physicians' orders, completes all necessary forms, requisitions, and communications required to implement orders.
• Schedules and monitors patient appointments; may coordinate routine office activities and administrative functions in support of unit activities.
• Performs routine specialized procedures, which could include sterile dressing changes under established protocols.
• Maintains stocks of medicines and medical supplies as necessary.
• Assists with orientation of other clerical personnel to the department.
• Educates and advises patients on specified medical issues within established parameters.

The PATIENT SERVICES REPRESENTATIVE is a multi-tasking position that consists of all front-end functions including customer service, telephone management, scheduling, registration, copay collections, time of service account management, coding review, charge entry, and appropriate cash and end-of day closure procedures.

Requirements

Education

• High School diploma or equivalent required.
• Current AHA Healthcare Provider CPR certification or equivalent within 3 months of hire required.
• Successful completion of CMA or CNA Program preferred.
• Completion of a Medical Terminology course preferred.

Experience

• Prior computer experience required.
• One to three years experience in clinical position preferred.
• One to three years experience as a nursing or medical assistant or in a related field preferred.
• Previous experience in a hospital environment preferred.

Day Kimball Healthcare is a non-profit, integrated medical services provider comprised of Day Kimball Hospital, healthcare centers in Danielson, Dayville, Plainfield and Putnam, Day Kimball HomeCare, Hospice & Palliative Care of Northeastern CT, Day Kimball HomeMakers, and Day Kimball Medical Group.

Its service area includes Northeast Connecticut as well as nearby Massachusetts and Rhode Island communities. Day Kimball Healthcare's comprehensive network offers more than 1,400 employees including nearly 300 associated, highly-skilled physicians, surgeons and specialists. Its website is

Day Kimball Healthcare is an Affirmative Action / equal opportunity employer committed to providing equal opportunity to all applicants for all positions without regard to race, color, religion, gender, national origin, age, disability, veteran status or any other status protected under local, state or federal laws.