Access Associate or Senior Access Associate - Culpeper
1 month ago

Job summary
This patient focused role is responsible and accountable for various aspects of the patient access experience including but not limited to answering patient and referring provider calls; appointment scheduling; and visit registration.
Responsibilities
- Address the various needs of the patient and family either in person or on the phone
- Provide patients with tools in both paper and electronic format which are needed by the clinical and revenue cycle teams to ensure their experience at UPG is optimal
- Maintain privacy during all interactions including check-in
- Independently takes calls schedules and registers patients
Job description
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