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    Commercial Service Tech II - Fort Myers, United States - ADT Security Services, Inc

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    Description

    Company Overview:
    The team at Everon, part of the new wave of ADT Commercial, believes in the power of our people to make a difference in our organization and the communities we serve. Joining Everon means being part of that positive change daily, backed by a vast network of over 100 locations and a wide range of solutions and services, ensuring opportunities for professional growth and development.


    Position Summary:
    As an Embedded Tech in Dekalb, IL, the main responsibility is to handle routine service calls, addressing equipment malfunctions promptly and efficiently. This role requires troubleshooting skills, the ability to work independently, and potentially providing guidance to junior technicians.

    Duties And Responsibilities


    • Performs routine service calls, troubleshooting and fixing malfunctioning equipment.
    • Offers mentorship and training to colleagues.
    • Delivers high-quality customer support consistently.
    • Provides system operation guidance to customers.
    • Conducts system testing and signal verification.
    • Utilizes resources effectively to ensure task efficiency.
    • Tracks and completes assigned tasks.
    • Documents services provided and hours worked.
    • Demonstrates a strong work ethic and attention to detail.
    • Executes additional projects as assigned.

    Minimum Qualifications (Education, Skills & Experience):

    • High School Diploma/Vocational Training required.
    • Three (3) or more years of relevant experience.
    • Understanding of local/national codes.
    • Proficiency in test equipment handling.
    • Valid driver's license and ability to pass a drug screening.
    Certification/Licensing


    • Must acquire and maintain necessary product certifications and licenses per regulations.

    Work Environment:

    • Exposure to varying weather conditions and electrical hazards.
    • Physical demands include use of ladders, working at heights, and lifting up to 50 lbs.
    • Flexible full-time schedule, with on-call availability and potential travel at short notice.

    Physical Requirements:

    • Regularly involves standing, walking, sitting, handling objects, and more.
    • Requires vision abilities and working in challenging positions.
    • Involves heavy lifting and extended periods of driving.
    • Adaptability to work in different physical environments.


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