Patient Service Representative- SRS Float Pool - San Diego, United States - Sharp Health Plan

Sharp Health Plan San Diego, United States

3 weeks ago

Description

Hours:

Shift Start Time:
Variable

Shift End Time:
Variable

AWS Hours Requirement:
8/40 - 8 Hour Shift

Additional Shift Information:
8 hours

Weekend Requirements:
As Needed

On-Call Required:
No

Hourly Pay Range (Minimum - Midpoint - Maximum):
$ $ $31.747

The stated pay scale reflects the range that Sharp reasonably expects to pay for this position.? The actual pay rate and pay grade for this position will be dependent on a variety of factors, including an applicant's years of experience, unique skills and abilities, education, alignment with similar internal candidates, marketplace factors, other requirements for the position, and employer business practices.

Required Qualifications

Medical office experience required with a strong emphasis in customer service, computer skills, and phones or completion of a medical receptionist or equivalent training program.

Preferred Qualifications

H.S. Diploma or Equivalent
Completion of a medical receptionist or equivalent training program.

Essential Functions

Collaboration and teamwork

Demonstrates a commitment to serving other employees above self through teamwork collaboration, developing others and supporting SHC values. Promotes constructive working relationships. Works effectively and as a part of a team to meet departmental goals and objectives. Is respectful and trustful of others. Decisions are guided by the organizational values and are made with honesty and respect.
Effective, clear communication to promote excellent department operations and efficient patient care.
Stays informed through staff meetings and shares pertinent information with others.
Assists co-workers with their tasks.
Demonstrates flexibility to meet clinic and SRS Rehab Service needs.
Assists in the daily department maintenance and general departmental flow.
Promotes a positive work environment by accepting interpersonal differences and respecting others' values and opinions.
Demonstrates appreciation for the work of others by offering praise and noting a job well done to others.

Communication

Responds to all phone calls within 3 rings and answers with name and department.

Asks before placing a caller on hold, waits for a response and checks back with the caller and offers alternatives.

Uses a pleasant voice.
Is helpful and knowledgeable and thanks the caller at the end of the call.
Takes complete messages that are formatted neatly, concisely, spelled correctly and written using correct medical terminology.
Announces call to connecting party when transferring a call.
Returns phone messages according to established guidelines based on message documentation.
Refers telephone calls appropriately.

Department operations

Provides accurate information to all customers including patients, physicians, co-workers and visitors and maintains a variety of office support activities.

Prepares and monitors daily/weekly schedules, labels and reports accurately per department guidelines and within established timeframes.

Offers information and education to patients on customer services such as van shuttle, nurse connection and educational classes and assists patient with necessary forms and directions.

Maintains supply levels, patient brochures and exam preparations for work area. Notifies supervisor of key user of any repairs or maintenance needed in the environment.

Knowledgeable on procedure for activating appropriate emergency support systems (i.e., code blue, red, etc.) and monitors patient waiting area alerting physical therapist, physician or nurse of any potential medical occurrences.

Follows established cash receipt policy and procedures for collection of payments. Balances and secured cash drawer. Prepares daily deposit. Knowledgeable on patient account and billing information.

Financial responsibilities

Accepts accountability for the organization's financial success while delivering the highest quality of care and service.
Demonstrates flexibility in work practices.
Supports organizational cost containment (i.e., following work comp and PPO authorization guidelines).
Takes initiative in using time effectively.
Actively sets priorities and adjusts to unscheduled situations.
Accepts responsibility for own actions and outcomes.
Initiates communication with others to ensure job is completed successfully.
Department goals (i.e., department productivity, CUOS, patient visits and FTE's).
Follows established cash receipt policy and procedures for collection of payments.
Balances and secures cash drawer. Prepares daily deposit with minimal reminder to complete in an accurate and thorough manner.
Knowledgeable on patient account and billing information. Performs mini-registration procedures and verifies insurance eligibility.

Scheduling

Schedules appointments following appropriate provider guidelines, based on composite of the following and measured by supervisory review of relevant reports.

Schedules appointments with the correct visit type, provides patients with accurate appointment information, verifies collector code and updates patient information and appointment site location.

Confirms future appointments with patient according to guidelines.
Other scheduling (e.g. IDX and PPO insurance authorization) as identified by site.
Using a keyboard, type proficiently and accurately.
Type a minimum of 30 words per minute with 0-2 errors.
Proof work.
Knowledge, Skills, and Abilities

Knowledge of medical terminology required.

Sharp HealthCare is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability or any other protected class

#J-18808-Ljbffr

Uc Lvn- Float Pool

1 week ago

Sharp Healthcare San Diego, United States

[ACLS Certification (Advanced Cardiac Life Support) - American Heart Association; AHA Basic Life Support for Healthcare Professional (AHA BLS Healthcare) - American Heart Association; California Licensed Vocational Nurse (LVN) - CA Board of Vocational Nursing & Psychiatric Techni ...
Uc Lvn- Float Pool

1 week ago

Sharp Healthcare San Diego, United States

[California Licensed Vocational Nurse (LVN) - CA Board of Vocational Nursing & Psychiatric Technicians; AHA Basic Life Support for Healthcare Professional (AHA BLS Healthcare) - American Heart Association; ACLS Certification (Advanced Cardiac Life Support) - American Heart Associ ...
Lvn- Nursing Float Pool Covid

1 week ago

Sharp Healthcare San Diego, United States

[California Licensed Vocational Nurse (LVN) - CA Board of Vocational Nursing & Psychiatric Technicians; AHA Basic Life Support for Healthcare Professional (AHA BLS Healthcare) - American Heart Association · **Hours**: · **Shift Start Time**: · Variable · **Shift End Time**: · Var ...
Lvn - Float Pool - Mission Valley

5 days ago

Scripps Health San Diego, United States

Scripps Health Administrative Services supports our five hospitals and 19 outpatient facilities, which treat half a million patients annually through 2,600 affiliated physicians. · This is a Full-Time, position (80 hours per pay period), with an 8-hour DAY shift schedule located ...
Nurse Assistant-float Pool-sharp Memorial

2 weeks ago

Sharp Healthcare San Diego, United States

[Acute Care; Other; AHA Basic Life Support for Healthcare Professional (AHA BLS Healthcare) - American Heart Association; H.S. Diploma or Equivalent · **Hours**: · **Shift Start Time**: · 7 AM · **Shift End Time**: · 7:30 PM · **AWS Hours Requirement**: · 12/ Hour Shift · **Addit ...
Nursing Assistant-float Pool-sharp Memorial

2 weeks ago

Sharp Healthcare San Diego, United States

[Nursing-Nursing Assistant; Acute Care; H.S. Diploma or Equivalent; AHA Basic Life Support for Healthcare Professional (AHA BLS Healthcare) - American Heart Association · **Hours**: · **Shift Start Time**: · 7 AM · **Shift End Time**: · 7:30 PM · **AWS Hours Requirement**: · 12/ ...
Patient Service Representative- Srs Float Pool

2 weeks ago

Sharp Healthcare San Diego, United States

[H.S. Diploma or Equivalent · **Hours**: · **Shift Start Time**: · Variable · **Shift End Time**: · Variable · **AWS Hours Requirement**: · 8/40 - 8 Hour Shift · **Additional Shift Information**: · 8 hours · **Weekend Requirements**: · As Needed · **On-Call Required**: · No · **H ...
Nursing Assistant-float Pool-sharp Memorial

1 week ago

Sharp Healthcare San Diego, United States

[H.S. Diploma or Equivalent; Acute Care; Nursing-Nursing Assistant; AHA Basic Life Support for Healthcare Professional (AHA BLS Healthcare) - American Heart Association · **Hours**: · **Shift Start Time**: · 7 AM · **Shift End Time**: · 7:30 PM · **AWS Hours Requirement**: · 12/ ...
Lvn - Float Pool - Rancho Bernardo Clinic

6 days ago

Scripps Health San Diego, United States

Scripps Health Administrative Services supports our five hospitals and 19 outpatient facilities, which treat half a million patients annually through 2,600 affiliated physicians. · This is a Full-Time position (80 hours per pay period), with an 8-hour DAY shift schedule located a ...
Rn - Holistic Health - Float Pool - Per Diem - Days

3 weeks ago

Scripps Health San Diego, United States

Scripps Health Administrative Services supports our five hospitals and 19 outpatient facilities, which treat half a million patients annually through 2,600 affiliated physicians. · **This is a per diem days Float Pool position which will float to Scripps Mercy San Diego and Scrip ...
RN - DOU Float Pool - La Jolla

3 weeks ago

Scripps Health San Diego, United States Full time

Job Description · This is a Full Time, 12 Hour Day Shift, a position benefits eligible, located at both our Memorial Hospital in La Jolla as well as our Green Hospital in La Jolla. · This position is eligible for New Hire and Relocation Incentives up to $7K . · Join the Scrip ...
lvn- nursing float pool covid

3 weeks ago

Sharp HealthCare San Diego, CA , USA, United States

**Facility:** Copley Drive · **City** San Diego · **Department** · **Job Status** · Per Diem · **Shift** · Variable · **FTE** · 0 · **Shift Start Time** · **Shift End Time** · California Licensed Vocational Nurse (LVN) - CA Board of Vocational Nursing & Psychiatric Technicians; A ...
Rn - Med/surg Tele Float Pool - Nights - San Diego

3 weeks ago

Scripps Health San Diego, United States

Scripps Health Administrative Services supports our five hospitals and 19 outpatient facilities, which treat half a million patients annually through 2,600 affiliated physicians. · **This is a Full Time, 12 Hour Night Shift, a position with benefits. This role requires you to flo ...
LVN - Float Pool - Rancho Bernardo Clinic

1 week ago

Scripps Health San Diego, United States Full time

Job Description · This is a Full-Time position (80 hours per pay period), with an 8-hour DAY shift schedule located at our Scripps Clinic in Rancho Bernardo. You will enjoy comprehensive benefits that cover health & wellness, career development, and retirement options among othe ...
UC LVN- Float Pool

1 week ago

Sharp Healthplan San Diego, United States

Hours: · Shift Start Time: · Variable · Shift End Time: · Variable · AWS Hours Requirement: · 12/ Hour Shift · Additional Shift Information: · Weekend Requirements: · As Needed · On-Call Required: · No · Hourly Pay Range (Minimum - Midpoint - Maximum): · $ $ $46.177 · The stated ...
CNA-Float Pool

2 weeks ago

Palomar Health Poway, United States Full time

Requisition ID 35288 Department Nursing Administration Location Escondido, California Poway, California Union CHEU Salary Range Job Type Full-Time Shift Night Hours Per Shift 12 Hours Per Pay Period 72 Position at Palomar Health Description · Provides and documents care to pa ...
LVN - Float Pool - Rancho Bernardo Clinic

3 days ago

Scripps Health San Diego, United States

Job Description · Scripps Health Administrative Services supports our five hospitals and 19 outpatient facilities, which treat half a million patients annually through 2,600 affiliated physicians. · This is a Full-Time position (80 hours per pay period), with an 8-hour DAY shift ...
CNA-Float Pool

3 weeks ago

Palomar Health Poway, United States Full time

Requisition ID 32302 Department Nursing Administration Location Escondido, California Poway, California Union CHEU Salary Range Job Type Full-Time Shift Night Hours Per Shift 12 Hours Per Pay Period 72 Description · Provides and documents care to patients under the direction ...
lvn- nursing float pool covid

3 weeks ago

Sharp Healthplan San Diego, CA , USA, United States

Hours: · Shift Start Time: · Variable · Shift End Time: · Variable · AWS Hours Requirement: · Additional Shift Information: · Weekend Requirements: · As Needed · On-Call Required: · No · Hourly Pay Range (Minimum - Midpoint - Maximum): · $ $ $46.177 · The stated pay scale reflect ...
Patient Care Technician-Western US Float Pool

3 weeks ago

FRESENIUS MEDICAL CENTER San Diego, United States

POSITION FEATURES: · Western US Float Position · CA, AZ, NV, WA, OR, HI, GU · Float Differential Paid per hour · National CCHT and State CHT will be earned once hired · Willing to Train · PURPOSEANDSCOPE: · Functions as part of the dialysis health care team in providing sa ...