Shift Supervisor - Forest Park, United States - Chick-fil-A

Chick-fil-A Forest Park, United States

1 week ago

Full time

Description

Chick-fil-A, Inc., Founder S. Truett Cathy started the business in 1946, when he and his brother, Ben, opened an Atlanta diner known as The Dwarf Grill (later renamed The Dwarf House). Through the years, that restaurant prospered and led Cathy to further the success of his business. In 1967, Cathy founded and opened the first Chick-fil-A restaurant in Atlanta's Greenbriar Shopping Center. Today, Chick-fil-A has the highest same-store sales and is the largest quick-service chicken restaurant chain in the United States based on annual system-wide sales. Today, Chick-fil-A is America's #1 fast food restaurant.

The Chick-fil-A Dwarf House is dedicated to serving our guests not just a one-of-a-kind chicken sandwich but also a one-of-a-kind service experience in a quick service environment. Most fast food restaurants barely go the first mile with their food & service, but we desire to always go the second mile. Dwarf House is extra special because we offer heritage food items that Truett Cathy served at his original restaurant (started in 1946), as well as some southern favorites like macaroni & cheese, collard greens, and other delicious sides and food items. We also offer our signature full-service section of the restaurant where guests can eat their favorite Chick-fil-A and Dwarf House products while being cared for by a server and dining on china.

Being our Shift Supervisor requires you to work fast-paced in our high volume restaurant. Shift Supervisor runs shifts in the front-of-house or back-of-house, helps train employees, and supports the Manager in Charge for each shift.

Our environment fosters growth, where leaders are continually developing and enhancing their skills and the skills of those around them, while also encouraging a work-life balance. This includes high-level hospitality experience, business acumen, coaching, and overall leadership savvy.

Responsibilities include:

Availability to work from 2:00 PM- 11:00 PM
1 -2 years of restaurant managerial experience
Leading shifts without any supervision
Support the senior leadership team by completing any delegated tasks
Takes action to solve customer issues or complaints as they arise
Communicate employee performance and policy/procedure violations to the Senior Leadership Team
Maintain a positive working relationship and treat all reporting employees with respect while providing them with direction and feedback
Serves as subject matter expert for all tasks for the specific area the Shift Supervisor oversees
Responsible for inventory & facilities management
Complete understanding of each key position in both the front and back of the store
All other duties as assigned

A job at Chick-fil-A is more than just a job. It's a stepping-stone to a successful future in the world of business. Here are some of the great benefits of working at Chick-fil-A:

Closed Sundays - All Chick-fil-A restaurants are closed on Sundays so you can have a day off to spend with family and friends.
Competitive Pay - Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills.
It's a Great Place to Work - At Chick-fil-A, our Operators consider their team members to be more than just employees, they are a highly valued part of each Chick-fil-A restaurant. Our high retention rate is proof that team members really enjoy working at Chick-fil-A.

Minimum 18+ years old * Hard-working * Team-oriented * Honest * Great customer skills * Experience as a leader, preferably in a customer service or hospitality environment * Bilingual preferred * Basic computer and Ipad competency including Word and Excel * Must be comfortable working outside * Able to stand for prolonged periods (entire shift), walk, bend, kneel, squat, stand, and lift heavy objects, as needed * Must be able to effectively communicate with English speaking individuals

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