Secretary - Counseling Center - Bowling Green, United States - Bowling Green State University

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    Full time
    Description

    PAY GRADE 24 SALARY $ $16.60 hourly
    JOB TYPE Full-Time LOCATION Main Campus (BG), OH
    JOB NUMBER BGSU00388 OPENING DATE 03/29/2024
    DIVISION Community Well-Being CLOSING DATE 04/19/2024
    DEPARTMENT Counseling Center

    Position Summary
    Provides support to department and to students. Relieves supervisor of routine clerical tasks within established guidelines. Prepares correspondence, answers telephone, maintains files and performs a variety of clerical tasks. Assists students with checking in for appointments and scheduling of appointments.

    Essential Duties, Tasks and Responsibilities

    • As a receptionist greets and directs visitors, students, staff, and faculty. Answers appropriate inquiries and directs callers to appropriate personnel for any clinical matters/questions.

    • Manages online scheduling requests for appointments.

    • Communicates with Counseling Center staff via phone and online communication platforms.

    • Prepares documents including copying, faxing, and scanning.

    • Maintains confidential files.

    • May assist staff with ordering items (ex: software, office furniture, materials to assist staff with providing clinical services to students).

    • Other duties as assigned

    This list of essential duties, tasks, and responsibilities is not all-inclusive; individual will perform other related duties as assigned.

    Essential Competencies

    • Knowledge of basic mathematical skills

    • Knowledge of basic reading skills

    • Ability to carry out verbal and/or written instructions

    • Ability to effectively communicate, verbally and written

    • Detailed-oriented and highly accurate

    • Ability to work in changing environment

    • Ability to work effectively in a team environment

    • Ability to interact effectively with students, faculty and/or staff or the public and represent BGSU appropriately

    • Ability to coordinate or lead others in accomplishing work activities

    • Knowledge of computer skills, such as MS Office, presentations, spreadsheets and/or database entry/query

    • Ability to access and maintain document imaging systems, including scanning and filing documents Ability to draft office correspondence

    • Ability to operate computers and peripheral equipment such as printers

    Minimum Qualifications

    The following Experience is required:

    • Six months related experience required

    The following Education is required:

    • High school diploma or GED required

    Benefits
    Bowling Green State University provides a comprehensive benefit program as part of a total compensation package. This includes medical, prescription, dental, vision, health accounts (medical & dependent), life & disability insurance, retirement plans, employee assistance program and tuition fee waivers for employees and their eligible dependents as well as paid time off, holidays and parental leave. For more information please visit Benefits-at-a-Glance.

    To Apply
    For a complete job description & to apply for this position visit or contact the Office of Human Resources at BGSU. AA/EEO/Disabilities/Veterans. In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position with Bowling Green State University, please call

    Why work at BGSU?
    Full-time BGSU employees enjoy an array of exceptional benefits, including:

    • Quality, affordable health insurance: Various coverage options available for health, vision and dental starting the first day of the month following your date of employment.

    • Generous paid time off: Vacation, holidays, sick days and more.

    • Excellent work life balance resources: Our Employee Assistance Program offers confidential support to employees and their eligible family members, along with ancillary programs covering identity theft, elder care, legal services and more.

    • Tuition fee waivers: For eligible employees, spouses and dependent children.

    • Professional development opportunities: For skills training, supervisor and leadership programs, performance management, online courses and online tools for employee growth and development.

    • Parental leave: Up to five weeks of paid parental leave for full-time employees with at least 12 months of continuous service.

    • Retirement: BGSU offers several options for meeting your retirement goals with a current employer contribution of up to 14% depending on the retirement program selected. Read more about the option that best fits your needs.
    Learn more about Bowling Green State University and how we aspire to be the preeminent public university that creates public good in Ohio, the nation and world.