Front Desk- Physical Therapy Department - Riverdale, New York, United States
3 hours ago
Job description
Overview
HealthPro Heritage has a great Full-time Front Desk- Physical Therapy department for our busy Physical Therapy Department at The Hebrew Home- Riverdale, NY. The Physical Therapy Office Manager is responsible for overseeing the daily operations of the clinic to ensure a smooth and efficient workflow. This includes scheduling patient appointments, managing patient check-ins and check-outs, and coordinating with therapists to optimize the daily schedule.
Wage ranges: $17.50-$20 hourly
Why Choose HealthPro Heritage?
Join Us in Making a Difference
At HealthPro Heritage, we offer a fulfilling career where you can positively impact lives and achieve personal and professional growth. As a therapist-led, diverse organization, we provide clinical services across various settings, including nursing facilities, retirement communities, hospitals, home care, and pediatric schools and clinics. Join us to be part of a team that values your skills, listens to your input, and makes a meaningful difference in the community.
Responsibilities
Handle patient inquiries and provide exceptional customer service
Verify insurance information and maintain accurate patient records
Ensure all documentation is complete, organized, and up to date
Supervise administrative staff and support their daily tasks
Manage office supplies, equipment, and overall clinic operations
Maintain compliance with clinic policies and healthcare regulations
Foster a positive patient experience and address any scheduling or operational issues
Support the overall goals and efficiency of the physical therapy team
Qualifications
Previous experience in office management, preferably in a healthcare or physical therapy setting
Strong organizational and multitasking skills to manage patient scheduling, staff coordination, and administrative workflows
Excellent communication and interpersonal skills for professional interaction with patients, therapists, and team members
Proficiency with electronic medical records (EMR) systems, Microsoft Office, and other administrative or scheduling software
Attention to detail and strong problem-solving abilities
Commitment to providing a positive patient experience
Background in billing, insurance verification, or basic accounting is a plus
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